Hardware and Software requirements for Exact Globe product update 393 and 394
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These are the system requirements for product update 393 and 394 of Exact Globe. Please be informed that third party software products like for example Microsoft Windows, Microsoft Office and Microsoft SQL Server have their own system requirements which might be different from the system requirements of Exact Globe. Also Exact Synergy and Exact Synergy Enterprise have their own sets of system requirements that have to be taken into account.
A complete overview of the system requirements per release, can be found a the startpage of the system requirements.
The hardware and software requirements for product update 393/394 have been adjusted, compared to the requirements for product update 392. The most important adjustments: support for Microsoft SQL Server 2008 has been added and support for Internet Explorer 8 has been added.
Stand-alone scenario
Requirements for a workstation in a stand-alone environment |
|
Supported system requirements |
Recommended system requirements |
Operating system |
Windows 2000 Professional + latest service pack or Windows XP (32 or 64 bit) + latest service pack or Windows Vista Ultimate, Business or Enterprise (32 or 64 bit) + latest service pack |
Windows XP + latest service pack or Windows Vista Ultimate, Business or Enterprise Edition + latest service pack |
Processor |
X86 and X64 at 1,0 Ghz |
X86 or X64 at 1,5 Ghz or more |
Internal memory |
512 MB RAM |
1 Gb RAM or more |
Free hard disk space |
1,5 GB for a full installation including the help files |
Besides 1.5 Gb for installation, at least the annual database growth should be available as extra free disk space. |
MS Internet Explorer version |
Microsoft Internet Explorer 7.0 + latest service pack or Microsoft Internet Explorer 8.0 + latest service pack |
Microsoft Internet Explorer 8.0 + latest service pack
|
Network connection |
100 mbit\s |
100 mbit\s |
MS Office version |
Microsoft Office XP or Microsoft Office 2003 or Microsoft Office 2007 |
Microsoft Office 2007 |
MS SQL Server version |
Microsoft SQL Server 2000 Desktop or Personal Edition (included in Standard Edition) + latest service pack or Microsoft SQL Server 2005 Express Edition or Workgroup Edition + latest service pack
or
Microsoft SQL Server 2008 Express Edition or Workgroup Edition + latest service pack
Note: - SQL 2000 is not supported on Windows Server 2008 - SQL 2008 is not supported on Windows Server 2000 |
Microsoft SQL Server 2008 Express Edition + latest service pack
|
Monitor resolution |
Minimum 1024 x 768, maximum 1600 x 1200 |
Minimum 1024 x 768, maximum 1600 x 1200 |
Server and workstations
Requirements for a dedicated database server |
|
Supported system requirements |
Recommended system requirements |
Operating system |
Microsoft Windows 2000 Server + latest service pack or Microsoft Windows 2003 Server Standard or Enterprise Edition (32 or 64 bit) + latest service pack or
Microsoft Windows Server 2008 (32 or 64 bit) + latest service pack
or Microsoft Small Business Server + latest service pack |
Microsoft Windows 2003 Server Standard Edition + latest service pack
|
MS SQL Server version |
Microsoft SQL Server 2000 MSDE, Standard or Enterprise Edition (32 or 64 bit) + latest service pack or Microsoft SQL Server 2005 Express, Workgroup, Standard or Enterprise Edition (32 or 64 bit) + latest service pack or Microsoft SQL Server 2008 Express, Workgroup, Standard or Enterprise Edition (32 or 64 bit) + latest service pack
Note: - SQL 2000 is not supported on Windows Server 2008 - SQL 2008 is not supported on Windows Server 2000
|
Microsoft SQL Server 2008 Standard Edition + latest service pack
|
Processor |
X86 and X64 at 1.5 Ghz |
Please refer to the table below on ‘sizing’ |
Internal memory |
1 GB RAM |
Please refer to the table below on ‘sizing’ |
Free hard disk space |
The free hard disk space on the drive where the databases are stored should be 1,5 times the annual database growth. The free hard disk space on the drive where the operating system is installed and the drive where the tempdb of SQL Server is located should be at least 5 GB in total. |
At least the annual database growth should be available as extra free disk space. |
Network connection |
100 mbit\s |
100 mbit\s, no wireless connection |
If Microsoft Windows 2003 Small Business Server 2003 R2 is used, Microsoft SQL Server 2000 needs to be
installed as an instance.
Sizing of a dedicated database server |
Recommendation |
Database size |
RAM memory |
Number of processors |
Number of disks |
Small business |
< 2 GB |
1 GB - 2 GB |
1 |
1 |
Small / medium business |
2 - 8 GB |
1 GB - 2 GB |
2 |
3 |
Medium / large business |
8 - 25 GB |
2 GB - 4 GB |
2 - 4 |
5 |
Large business |
25 - 50 GB |
4 GB - 8 GB |
4 - 8 |
10 |
Large business |
> 50 GB |
Analyses needed |
Analyses needed |
Analyses needed |
Please also look at the SQL Server 2005 feature comparison matrix or the SQL Server 2008 feature comparison matrix of Microsoft,
in which the differences between the available editions of SQL Server are shown.
Requirements for a workstation in a network environment |
|
Minimal system requirements |
Recommended system requirements |
Operating system |
Windows 2000 Professional + latest service pack or Windows XP (32 or 64 bit) + latest service pack or Windows Vista Ultimate, Business or Enterprise (32 or 64 bit) + latest service pack |
Windows XP + latest service pack or Windows Vista Ultimate, Business or Enterprise Edition + latest service pack |
Processor |
X86 and X64 at 1,0 Ghz |
X86 or X64 at 1,5 Ghz |
Internal memory |
512 MB RAM |
1 GB RAM |
Free hard disk space |
1,5 GB for a full installation including the help files |
1,5 GB for a full installation including the help files |
MS Internet Explorer version |
Microsoft Internet Explorer 7.0 + latest service pack or
Microsoft internet Explorer 8.0 + latest service pack |
Microsoft Internet Explorer 8.0 + latest service pack
|
Network connection |
100 mbit\s |
100 mbit\s, no wireless connection |
MS Office version |
Microsoft Office XP or Microsoft Office 2003 or Microsoft Office 2007 |
Microsoft Office 2007 |
Monitor resolution |
Minimum 1024 x 768, maximum 1600 x 1200 |
Minimum 1024 x 768, maximum 1600 x 1200 |
Above system requirements are based on a workstation in a network environment that is not running
any version of Microsoft SQL Server.
Terminal Servers
Requirements for dedicated Terminal Servers or virtual machines |
|
Minimal system requirements |
Recommended system requirements |
Operating system |
Windows 2000 with Terminal Services + latest service pack or Windows 2003 with Terminal Services (32 bits or 64 bits) + latest service pack or
Windows 2008 with Terminal Services (32 bits or 64 bits) + latest service pack or
Citrix Metaframe XP or Citrix presentation server 4.5 |
Windows 2008 with Terminal Services + latest service pack
|
Processor |
1 Pentium IV processor per 10 users (hyper threading not taken into account) |
1 Xeon processor per 15 users (hyper threading not taken into account) |
Internal memory |
512 MB RAM for operating system and 128 MB RAM per user |
512 MB RAM for operating system and 192 MB RAM per user |
Free hard disk space |
|
|
Network connection |
64 kbps for every 4 users (other applications not included) |
64 kbps for every 4 users (other applications not included) |
General requirements
- Regularly backup the administrations/databases and store the backup on a different media device
(not the machine where the Microsoft SQL Server is installed);
- Perform regular database maintenance;
- To update the software via the internet an internet connection is needed;
- Use scalable hardware;
- For support of Exact Globe in a WAN environment see document 10.287.204;
- For support of Clustered SQL Server environment see document 10.573.735;
- Exact Globe has been tested in a VMware environment. This test was conducted with VMware Server version 1.0.4 in combination with Windows Server 2003 and Microsoft Office 2003. This combination is supported as of release 382. For all other combinations, please see document 16.037.327;
- The system requirements are based on the usage of Exact Globe only, if other applications are used on the same machines the requirements should be increased;
- System requirements for Terminal Servers are based on dedicated Terminal Servers, which means no other applications are running. In case other applications are running as well, the hardware specifications should be increased accordingly;
- In case multiple active directories are used and a trust needs to be established between those active directories, Windows Small Business Servers are not supported. A trust needs to be established if data needs to be send accross active directories;
- Every new service pack is supported automatically by Exact, unless explicitly announced otherwise;
- In a network environment a Microsoft Active Directory (domain) needs to be present. The workstations, the SQL Server and the Windows Terminal Server need to be part of the same active directory;
- The use of Microsoft SQL Server 7.0 and Microsoft SQL Server 2000 on one server is not supported;
- Microsoft Office 2003 Standard Edition does not support CRM wordmerge functionality due to limited functionality of this Standard Edition;
- The system requirements of Exact Event Manager can be found in document 17.410.382
Main Category: |
Support Product Know How |
Document Type: |
Online help main |
Category: |
On-line help files |
Security level: |
All - 0 |
Sub category: |
Details |
Document ID: |
18.966.094 |
Assortment: |
Exact Globe+
|
Date: |
26-09-2022 |
Release: |
393 |
Attachment: |
|
Disclaimer |