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Exact Synergy Enterprise   
 

Shop Floor Control – Viewing production entries error log

Menu path

Production à Reports à SFC back office à Production entries error log

Introduction

On this page, you can view the log for errors that occurred on the Issue materials, Quantity complete, and Production receipt pages in the Shop Floor Control (SFC) system. These errors indicate that the transactions have not been successfully posted to Exact Globe Next. You can also resubmit these failed transactions to Exact Globe Next.

The types of errors that could occur are:

  • Expired session — A transaction that is idle in the EntityFinancialTransactions table for one hour or more and not posted to Exact Globe Next will be considered as a failed transaction. The transaction in the table will have “1” set as the entry status and the error will be logged.
  • Multiple lines — When Valid is defined at Selection: Serial/batch numbers under the Order settings in Exact Globe Next and a serial item has been issued with a duplicate serial number in the SFC system, an error will be logged. This type of error is applicable only to the Issue materials and Production receipt transaction types.

Roles and rights

To access this page, the Administrator, Shop floor control, or Professional role is required.

Notes:

  • For more details on function rights, go to System à Setup à Security à Function rights.
  • For more details on roles, go to System à Setup à Security à Roles.

What version are you using?

The information in this document is based on product update 252.

How do I view the error log for production entries?

  1. Log in to your Exact Synergy Enterprise. If you have been assigned the Shop floor control role in Exact Synergy Enterprise, the Shop floor control page will then be displayed. If you do not have the Shop floor control role, skip to step 3.
  2. On the Shop floor control page, clear the SFC Interface check box, and then click Login to see your database in the Exact Synergy Enterprise user interface.
  3. Click Production at the top menu, and then click Reports.
  4. Click Production entries error log in the SFC back office section. The Production: Production entries error log page will be displayed.
  5. Define the search criteria, and then click Show.

Keep in mind: To display the Production module at the top menu, click Preferences, and then click the Menu tab. In the Modules section, click Production, and then click . Finally, click Save. The Production module is displayed automatically if you have the Shop floor control role.

How do I delete the error log for production entries?

  1. Log in to your Exact Synergy Enterprise. If you have been assigned the Shop floor control role in Exact Synergy Enterprise, the Shop floor control page will then be displayed. If you do not have the Shop floor control role, skip to step 3.
  2. On the Shop floor control page, clear the SFC Interface check box, and then click Login to see your database in the Exact Synergy Enterprise user interface.
  3. Click Production at the top menu, and then click Reports.
  4. Click Production entries error log in the SFC back office section. The Production: Production entries error log page will be displayed.
  5. Define the search criteria, and then click Show.
  6. Select the check boxes next to the respective entries that you want to delete.
  7. Click Delete.

Keep in mind: To display the Production module at the top menu, click Preferences, and then click the Menu tab. In the Modules section, click Production, and then click . Finally, click Save. The Production module is displayed automatically if you have the Shop floor control role.

How do I resubmit the production entries to Exact Globe Next?

  1. Log in to your Exact Synergy Enterprise. If you have been assigned the Shop floor control role in Exact Synergy Enterprise, the Shop floor control page will then be displayed. If you do not have the Shop floor control role, skip to step 3.
  2. On the Shop floor control page, clear the SFC Interface check box, and then click Login to see your database in the Exact Synergy Enterprise user interface.
  3. Click Production at the top menu, and then click Reports.
  4. Click Production entries error log in the SFC back office section. The Production: Production entries error log page will be displayed.
  5. Define the search criteria, and then click Show.
  6. Select the check boxes next to the respective entries that you want to resubmit.
  7. Click Resend.

Keep in mind: To display the Production module at the top menu, click Preferences, and then click the Menu tab. In the Modules section, click Production, and then click . Finally, click Save. The Production module is displayed automatically if you have the Shop floor control role.

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Related documents

     
 Main Category: Support Product Know How  Document Type: Online help main
 Category: On-line help files  Security  level: All - 0
 Sub category: Details  Document ID: 24.684.172
 Assortment:  Date: 11-11-2013
 Release: 251  Attachment:
 Disclaimer

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