Exact Synergy Enterprise

Release notes Exact Synergy Enterprise - Product update 505 - Service packs

Besides the new product updates that are released twice a year, every month a new service pack is released. This service pack contains all updates and hotfixes from last period. A service pack also contains all improvements from previous service packs for this product update.

It is recommended that you always update to the new service pack. Besides the improvements made in the service packs, Exact always work on improving the performance and security of the software.

Below you'll find an overview of all enhancements, grouped by the service pack. Click on a tab to retrieve an overview of the enhancements in that service pack.
The numbers between brackets refer to the internal reference of the improvement.

To check which service pack is installed, you can check the 'ReadMe.txt' file that is located in the root directory of the Exact Synergy Enterprise installation.

You can go to Exact Synergy Enterprise - Product update 505 summary for more release notes. 

Product Name	Release	Max Tabs Per Line
Exact Synergy Enterprise	264	6

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SP	Subject	Description
505SP5	General information	Service pack 5 of product update 505 is available as of 6-10-2025
505SP5	CRM	Blank screen shown when adding contacts to relations (HF 88.436.076)
505SP5	Social Collaboration	Comments posted from the Synergy app did not appear in web browser (HF 88.452.088)
505SP5	SOI	Error occured when editing a Word document using SOI (HF 88.455.746)
505SP5	CRM	Free fields on person-type relation cards are not displayed correctly in view mode (BR 88.421.968)
505SP5	HRM	Replacement Exchange 2016 and 2019 to Exchange SE (HF 88.463.874)
505SP4	General information	Service pack 4 of product update 505 is available as of 2-9-2025
505SP4	Payroll	Payroll slips not generated in Synergy when FID is used (HF 88.339.922)
505SP4	Professional Services Automation	Performance issues occur on the hour entry page when using identical deliverable codes (HF 88.350.867)
505SP3	General information	Service pack 3 of product update 505 is available as of 4-8-2025
505SP3	SOI	Error for Synergy Office Integration (SOI) on Google tag manager (HF 88.361.414)
505SP3	HRM	Exact.Jobs.SysMaint.SysMaint background job blocked new active employees (HF 88.362.351)
505SP3	Service Management Solution	Links in agreements were not included in contract prolongation (HF 88.369.025)
505SP3	SSRS	New versions of Microsoft Word caused SSRS reports to not render correctly when exporting to Word (HF 88.365.109)
505SP2	General information	Service pack 2 of product update 505 is available as of 4-7-2025
505SP2	General and System	Error found when using Exchange Online and sysmaint background job (BR 88.282.738)
505SP2	CMDM	Incorrect contract date shown after entering inactive date in employment contracts (HF 88.290.078)
505SP2	Professional Services Automation	Timesheet cannot be submitted for employees starting work in the middle of the week (HF 88.290.157)
505SP1	General information	Service pack 1 of product update 505 is available as of 3-6-2025
505SP1	Service Management Solution	Exported Microsoft Excel file for Service management configurations did not show multiple divisions (HF 88.229.274)
Info		Performing an update of Exact Synergy Enterprise
Info		System requirements for Exact Synergy Enterprise
Info		Overview release notes Exact Synergy Enterprise per product update - English
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Info		Overview release notes Exact Synergy Enterprise per product update - Dutch
Info		Overview release notes Exact Globe Next per product update - Dutch