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Exact Synergy Enterprise   
 

Release notes Exact Synergy Enterprise - Product update 267 - Service packs

Besides the new product updates that are released twice a year, every month a new service pack is released. This service pack contains all updates and hotfixes from last period. A service pack also contains all improvements from previous service packs for this product update.

It is recommended that you always update to the new service pack. Besides the improvements made in the service packs, Exact always work on improving the performance and security of the software.

Below you'll find an overview of all enhancements, grouped by the service pack. Click on a tab to retrieve an overview of the enhancements in that service pack.
The numbers between brackets refer to the internal reference of the improvement.

To check which service pack is installed, you can check the 'ReadMe.txt' file that is located in the root directory of the Exact Synergy Enterprise installation.

Product Name Release Max Tabs Per Line
Exact Synergy Enterprise 264 6
     
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SP Subject Description
267SP17 General information Service pack 17 of product update 267 is available as of 6-3-2023
267SP16 General information Service pack 16 of product update 267 is available as of 7-2-2023
267SP15 General information Service pack 15 of product update 267 is available as of 3-1-2023
267SP15 General and System Improvement for generating portal user passwords (HF 86.097.466)
267SP15 General and System It could happen that it was not possible to update the license when certain language settings were used on the SQL Server (HF 86.106.129)
267SP15 Exact Lightweight Integration Server Update to the Word Merge add-on for the support of sending emails using Exchange Online with OAuth (HF 86.120.450)
267SP14 General information Service pack 14 of product update 267 is available as of 5-12-2022
267SP14 General and System 15-12-2022 - Microsoft has discontinued the support for Basic authentication in Exchange Online. Changes have been made to Exact Synergy Enterprise to support sending emails via Exchange Online with OAuth. To configure SMTP in Exchange Online you must select the ‘Exchange Online’ option in the ‘Server’ section of the HRM settings in menu Modules > HRM > Setup > General > Settings, and enter the Tenant ID, Client ID, and Client secret that you can obtain from the Azure portal. Read more (HF 86.079.993)
267SP14 Service Management Solution It could happen that the service order in Exact Globe wasn't deleted after deleting the service request in Exact Synergy (HF 86.048.839)
267SP14 Service Management Solution The retrieving of serial numbers for the service management requests caused 100% CPU usage (HF 86.082.685)
267SP14 MS Exchange server connection Unable to synchronise appointments from Microsoft Exchange to Exact Synergy Enterprise (HF 86.071.454)
267SP14 MS Exchange server connection When synchronising more than 20 appointments from Exchange server to Synergy it could happen that not all appointments were synchronised successfully (HF 86.053.901/86.006.820)
267SP13 General information Service pack 13 of product update 267 is available as of 7-11-2022
267SP13 HRM Ability to display more than 15 rows for the person's work schedule when working with advanced work schedules (HF 85.948.326)
267SP13 MS Exchange server connection Ability to synchronise requests created from the hour entry page to Microsoft Outlook (HF 85.960.591)
267SP13 MS Exchange server connection Appointment created in Exact Synergy Enterprise will show correctly in Microsoft Outlook due to the daylight savings (HF 85.992.970)
267SP13 General and System Exact Globe offline language files is adjusted for Exact Globe+ product updater (HF 85.990.034)
267SP13 General and System Security improvement for uploading images (HF 85.967.675)
267SP13 CRM When the 'Backoffice item prices' setting is selected, the prices were not visible when creating a quotation (HF 85.975.345)
267SP12 General information Service pack 12 of product update 267 is available as of 3-10-2022
267SP12 General and System Hours with an end time at 24:00 hours weren't displayed when approving hours (HF 85.903.843)
267SP11 General information Service pack 11 of product update 267 is available as of 5-9-2022
267SP11 Service Management Solution Error message is displayed when editing the item warehouse or quantity in the service activity line (HF 85.831.851)
267SP11 Service Management Solution It could happen that the 'Process' button in a service request wasn't immediately active (HF 85.808.771)
267SP11 Workflow Security improvement for the request list widget (HF 85.835.519)
267SP11 CMDM The error "Invalid property _MigrateGP" could appear during the CMDM conversion (HF 85.859.251)
267SP11 HRM Unable to make changes to the employee card if the A/P field is entered, and contract end date and inactive date is entered in the past (HF 85.808.799)
267SP10 General information Service pack 10 of product update 267 is available as of 2-8-2022
267SP10 CMDM An error could appear when copying accounts to another division (HF 85.787.409)
267SP10 General and System An error could appear when trying to add a project link to a workspace (HF 85.774.355)
267SP10 General and System Improvement when logging in via FID (HF 85.768.091)
267SP10 Workflow Security improvement with regards to changing information in a request (HF 85.775.882)
267SP9 General information Service pack 9 of product update 267 is available as of 4-7-2022
267SP9 General information Important: This update contains a database change. After installing this update your database will be updated when opening the database
267SP9 Professional Services Automation After editing the data of a child project it could happen that the parent deliverable of that child project was changed (HF 85.687.352)
267SP9 Payroll After selecting a column name when adjusting the payroll data an error could appear (HF 85.663.353)
267SP9 General and System In specific situations an error could appear when creating a new database (HF 85.691.136)
267SP9 Projects In specific situations, the sick value in the 'Schedule and worked hours' SSRS report wasn't displayed correctly (HF 85.706.488)
267SP9 Legislation specific NL legislation - Several improvements to the Arbodienst XML files (HF 85.719.050)
267SP9 Exact Integrator Security improvement for accessing the AccountEI, AddressEI, ContactPersonEI, and ResourceEI entities in new databases (HF 85.693.432)
267SP9 Workflow Security improvement in wflrequest.aspx (HF 85.682.463)
267SP9 Service Management Solution The 'Process' button in a service request wasn't immediately active (HF 85.712.904)
267SP8 General information Service pack 8 of product update 267 is available as of 7-6-2022
267SP8 Professional Services Automation In some situations it was not possible to submit concept hours (HF 85.640.952)
267SP8 Exact Integrator Security improvement for accessing the AccountEI, AddressEI, ContactPersonEI, and ResourceEI entities (HF 85.664.101)
267SP7 General information Service pack 7 of product update 267 is available as of 19-5-2022
267SP7 Professional Services Automation A week timesheet with only non project hours couldn't be processed (HF 85.413.014)
267SP7 Professional Services Automation It could happen that PSA credit notes got an incorrect subtype (HF 85.615.031)
267SP6 General information Service pack 6 of product update 267 is available as of 9-5-2022
267SP6 General information Important: This update contains a database change. After installing this update your database will be updated when opening the database
267SP6 Professional Services Automation A permission denied error could appear when approving hours (HF 85.481.951)
267SP6 HRM Absence report displays duplicate records for employees with two absence types (HF 85.561.028)
267SP6 Exact Lightweight Integration Server Error message is displayed when updating employee in Exact Synergy Enterprise and synchronizing it to Exact Payroll Plus (HF 85.531.064)
267SP6 Legislation specific NL legislation - For users with the Payroll Plus employee role an error message is displayed when approving hour planning requests (HF 85.565.229)
267SP6 Legislation specific NL legislation - The term "sick" has been changed to "absence" for ARBO request types (HF 85.531.834)
267SP6 General and System PDF document is not fully displayed in Microsoft Edge (HF 85.565.398)
267SP6 General and System Security improvement for the AccountEI, AddressEI, and ContactPersonEI browsers (HF 85.540.306)
267SP6 General and System Security improvement for the SysBrowserSpawn page (HF 85.560.881)
267SP6 Service Management Solution Service activity is authorised but the service lines are not authorised (HF 85.423.743)
267SP6 General and System Synchronising of appointments between Exact Synergy Enterprise and Microsoft Exchange Online is not working correctly (HF 85.571.480)
267SP6 General and System The ResourceEI browser can only be accessed via the BrowseData.ResourceEI entity (HF 85.540.328)
267SP6 Professional Services Automation Unable to submit week timesheet if the entered hours are with minutes (HF 85.523.549)
267SP5 General information Service pack 5 of product update 267 is available as of 4-4-2022
267SP5 General information Important: This update contains a database change. After installing this update your database will be updated when opening the database
267SP5 Professional Services Automation For users with the Payroll Plus employee role an error message is displayed when approving weektimesheets (HF 85.454.669)
267SP5 Legislation specific The initials field in the XML for the integration with ARBOdienst could contain non-alphabetic characters (HF 85.422.789)
267SP4 General information Service pack 4 of product update 267 is available as of 7-3-2022
267SP4 Service Management Solution During the synchronization of service activities the message 'There is already an open DataReader associated with this Command which must be closed first' could appear in the ELIS log (HF 85.379.103)
267SP4 Service Management Solution Error is displayed when changing item code in activity line (HF 85.325.181)
267SP4 Legislation specific NL legislation - New Reason end of employment (Arbodienst) field (HF 85.405.560)
267SP4 Professional Services Automation The realizer of the week timesheet request is incorrect (HF 85.350.460)
267SP4 Professional Services Automation When during the approval of the week timesheet a hour planning request couldn't be approved, it could happen that the requests that could be approved, got an incorrect status (HF 85.339.470)
267SP3 General information Service pack 3 of product update 267 is available as of 7-2-2022
267SP3 CMDM Employee remains inactive in Exact Globe Next after running the sysmaint background job (HF 85.286.815)
267SP3 Service Management Solution Net price calculation in service order differs from Exact Globe Next (HF 85.234.163)
267SP3 System Product update 267 database cannot run (HF 85.281.207)
267SP3 Service Management Solution Service request cannot be authorised when there is a rollback issue (HF 85.217.614)
267SP3 Professional Services Automation Week timesheet is not realized if the week timesheet request is approved first and there is an error when the individual requests are realized (HF 85.201.662)
267SP2 General information Service pack 2 of product update 267 is available as of 4-1-2022
267SP2 Exact Lightweight Integration Server During the synchronisation of non-final invoices for Purchase to Pay it could happen that the error "Entity: Error during posting: Difference amount" appeared (HF 85.170.612)
267SP2 General and System ElasticSearch setup file version 6.8.21 available (HF 85.170.758)
267SP2 Professional Services Automation If the end time of a request was 00:xx it could happen that these requests were not displayed in the planning (HF 85.163.609)
267SP2 Legislation specific NL legislation - Updated Reason end of employment codes for Payroll Plus and possibility to select language for payroll slip and annual statement (HF 85.156.798)
267SP2 Legislation specific NL legislation - Payroll changes for 2022 available
267SP1 General information Service pack 1 of product update 267 is available as of 6-12-2021
267SP1 General and System When working with Firefox the message 't.document.documentElement is null' could appear (HF 84.828.760)
Info   Performing an update of Exact Synergy Enterprise
Info   System requirements for Exact Synergy Enterprise
Info   Overview release notes Exact Synergy Enterprise per product update - English
Info   Overview release notes Exact Globe Next per product update - English
Info   Overview release notes Exact Synergy Enterprise per product update - Dutch
Info   Overview release notes Exact Globe Next per product update - Dutch
 
 
 

     
 Main Category: Attachments & notes  Document Type: Release notes main
 Category:  Security  level: All - 0
 Sub category:  Document ID: 30.407.399
 Assortment:  Date: 22-03-2023
 Release: 267  Attachment:
 Disclaimer