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Printing credit notes for Return to Merchant Authorization (RMA) order


You can see this screen by clicking Print (at the RMA order process flow section) at the RMA orders screen (go to Order/Entries/RMA orders, and then click Open or New). This screen allows you to print the credit note for Return to Merchant Authorization (RMA) orders.



You can choose the number of RMA order lines to be printed on the credit note.

  • All – Select this to print all the items in the RMA order. By default, this option is selected.
  • Received – Select this to print only items in the RMA order that are received by the debtor.

Selection code

Type or select the selection code for the RMA order. You can create selection codes at System/Logistics/Selection codes.

Zero invoice

Select this check box to create credit note for RMA order lines with “0” amount.

Print invoices

Select this check box to print the credit note. By default, this check box is selected.



Click this to generate and/or print the credit note.

Note: If the Print invoices check box is selected, Print invoices screen will be displayed once this button is clicked. For more information, see Printing and processing invoices.


Click this to exit.

Related document

 Main Category: Attachments & notes  Document Type: Support - On-line help
 Category:  Security  level: All - 0
 Sub category:  Document ID: 16.886.286
 Assortment:  Date: 26-09-2022
 Release:  Attachment: