Defining social collaboration settings
Modules ? System ?
Setup ? Social Collaboration ? Settings
This page allows you to select the type of search engine and logo that you want for the timelines.
Roles & rights
To define the social collaboration
settings, only users with the Administrator role can edit the page.
Otherwise, users can only view the page (there is no Save button).
- For more details on function rights, go to
Modules ? System ? Setup ? Security ? Function rights.
- For more details on roles, go to Modules ? System ? Setup ? Security ? Roles.
What version are you using?
The information in this document is applicable
to product update 261 and higher. If you have versions lower than this, certain
features explained here will not be applicable.
How do I define the social collaboration settings?
- On the Social Collaboration: Settings page, define the fields.
- Click Save.
Why do I get the error message “Generate failed:
Full-text index” when saving the social collaboration settings?
This error message is displayed when you have selected
SQL Full-Text Search at Search provider if the full-text index
of dbo.comment or dbo.feed is not enabled. To be able to use the search engine
for SQL Full-Text Search, the
full-text index of these tables must be enabled. This can be done as follows:
- Start SQL Server Management Studio, and connect
to the SQL server where the Exact Synergy Enterprise database is stored.
- Expand the folders, and select the Exact Synergy
- Expand the Exact Synergy Enterprise database,
and go to the Tables folder.
- Right-click on the dbo.comment table, select Full-Text
index, and then click Enable
- Right-click on the dbo.feed table, select Full-Text
index and then click Enable
Why do I get the message “Please install SQL
Full-Text Search component in order to use SQL Full-Text search provider” when
saving the social collaboration settings?
This message is displayed when you have selected
SQL Full-Text Search at Search provider when the full-text
search component of the SQL server is not installed. To be able to use the SQL Full-Text Search search engine, the
full-text search component of the SQL server must be installed. If you have not
selected this component during the installation of the SQL server, you can
install it at a later time. To install this component, do the following:
- Log in as the administrator on the server where
the Microsoft SQL server is installed.
- Start the SQL server installation by clicking Setup.exe. Make sure you use the
installation set of the same SQL server version that is currently installed.
- In the SQL
Server Installation Center screen, select Installation on the left panel.
- Click New
SQL Server Stand-alone installation or add features to an existing installation.
- Go through the installation wizard until the Installation type screen is displayed.
Select Add features to an existing
instance of SQL Server, and in the field below, select the instance to
which you want to add the full-text component.
- In the Feature
Selection screen, select Full-Text
and semantic extractions for Search. Depending on the SQL version, the name
of this option can differ. For example, Full
Text Search. You do not have to change the rest of the options in this
- Click Next,
and follow the steps in the wizard to install the component.
Why do I get the error message “Connection:
Failed” when saving the social collaboration settings?
This error message is displayed when you have
selected Elastic Search at Search provider while the Elasticsearch
service has not started or has not been installed. To start the Elasticsearch
service, do the following:
- Go to the server where Elasticsearch is
- Start services.msc.
- Right-click on the Elasticsearch service.
- Click Start.
in mind: If the Elasticsearch is not installed, you will
have to install it. For more information, see How-to: Installing and configuring Elasticsearch.
| Main Category:
|Support Product Know How
| Document Type:
|Online help main
|On-line help files
| Security level:
|All - 0
| Sub category:
| Document ID:
|Exact Synergy Enterprise