| 505SP11 |
General information |
Service pack 11 of product update 505 is available as of 10-3-2026 |
| 505SP11 |
General and System |
Credentials are visible in plain text and not anonymised in Synergy background job (HF 88.686.293) |
| 505SP11 |
Legislation specific |
Employee's business email not included in absence report (HF 88.709.382) |
| 505SP11 |
CRM |
Error occured when converting an account in Exact Synergy from Prospect to Customer (HF 88.688.975) |
| 505SP11 |
CRM |
Hybrid authentication for customer portal login supported (HF 88.699.112) |
| 505SP10 |
General information |
Service pack 10 of product update 505 is available as of 4-2-2026 |
| 505SP10 |
Documents |
Download functionality for document downloader cannot be used on employee portal (HF 88.658.754) |
| 505SP10 |
E-Commerce B2B |
Error in electronic payment settings pages for B2B (HF 88.605.664) |
| 505SP10 |
HRM |
Error occurs when delegating a user (HF 88.650.937) |
| 505SP10 |
Projects |
Fixed performance issues for hour entries (HF 88.492.463) |
| 505SP10 |
HRM |
Incorrect absent percentage shown in XML file (HF 88.654.520) |
| 505SP10 |
General and System |
Issue with Roles & Rights and FID fixed (HF 88.612.827) |
| 505SP10 |
General and System |
Issues when running background jobs (HF 88.657.911) |
| 505SP10 |
Exact Lightweight Integration Server |
Message shown when activating ELIS Integrator (HF 88.644.093) |
| 505SP10 |
HRM |
Missing cost centre for absences in XML report (HF 88.652.923) |
| 505SP10 |
CRM |
Peppol identifier fields added (HF 88.645.158 and 88.645.156) |
| 505SP10 |
General and System |
Username login validation of hybrid mode supported (HF 88.642.553) |
| 505SP9 |
General information |
Service pack 9 of product update 505 is available as of 5-1-2026 |
| 505SP9 |
General and System |
Issue with Roles & Rights and FID fixed (HF 88.612.827) |
| 505SP9 |
Projects |
Error occurs when the Indirect hours request type is saved as a favourite and an item on the Hours and Costs page is selected (HF 88.607.978) |
| 505SP9 |
Professional Services Automation |
Hour approval performance improved (HF 88.614.283) |
| 505SP9 |
CMDM |
Incorrect headcount for main division (HF 88.615.116) |
| 505SP8 |
General information |
Service pack 8 of product update 505 is available as of 22-12-2025 |
| 505SP8 |
HRM |
Different mail options in customer card (HF 88.582.789) |
| 505SP8 |
Professional Services Automation |
Performance improved for ProTSHourEntry.aspx (HF 88.492.463) |
| 505SP8 |
SOI |
Synergy Office Integration cannot be installed (HF 88.543.086 and HF 88.587.555) |
| 505SP8 |
Professional Services Automation |
To be approved check box still enabled after approving hour entries (HF 88.528.642 and HF 88.588.601) |
| 505SP8 |
Workflow |
Workflow requests not imported correctly in templating tool (HF 88.536.252) |
| 505SP7 |
General information |
Service pack 7 of product update 505 is available as of 1-12-2025 |
| 505SP7 |
Payroll |
hrpayroll table extended (HF 88.457.138) |
| 505SP7 |
Professional Services Automation |
No WIP release entries created after processing invoices in EG+ (BR 88.498.643) |
| 505SP7 |
Logistics |
When merging old item codes with new ones, the service configurations linked to the old codes remain but item link appears empty (HF 88.552.913) |
| 505SP7 |
e-Commerce portal |
Worldline payment portal for e-Commerce portal (HF 88.557.342) |
| 505SP6 |
General information |
Service pack 6 of product update 505 is available as of 3-11-2025 |
| 505SP6 |
General and System |
Exact Assistant added to Exact Synergy Enterprise (HF 88.495.901) |
| 505SP5 |
General information |
Service pack 5 of product update 505 is available as of 6-10-2025 |
| 505SP5 |
CRM |
Blank screen shown when adding contacts to relations (HF 88.436.076) |
| 505SP5 |
Social Collaboration |
Comments posted from the Synergy app did not appear in web browser (HF 88.452.088) |
| 505SP5 |
SOI |
Error occured when editing a Word document using SOI (HF 88.455.746) |
| 505SP5 |
CRM |
Free fields on person-type relation cards are not displayed correctly in view mode (BR 88.421.968) |
| 505SP5 |
HRM |
Replacement Exchange 2016 and 2019 to Exchange SE (HF 88.463.874) |
| 505SP4 |
General information |
Service pack 4 of product update 505 is available as of 2-9-2025 |
| 505SP4 |
Payroll |
Payroll slips not generated in Synergy when FID is used (HF 88.339.922) |
| 505SP4 |
Professional Services Automation |
Performance issues occur on the hour entry page when using identical deliverable codes (HF 88.350.867) |
| 505SP3 |
General information |
Service pack 3 of product update 505 is available as of 4-8-2025 |
| 505SP3 |
SOI |
Error for Synergy Office Integration (SOI) on Google tag manager (HF 88.361.414) |
| 505SP3 |
HRM |
Exact.Jobs.SysMaint.SysMaint background job blocked new active employees (HF 88.362.351) |
| 505SP3 |
Service Management Solution |
Links in agreements were not included in contract prolongation (HF 88.369.025) |
| 505SP3 |
SSRS |
New versions of Microsoft Word caused SSRS reports to not render correctly when exporting to Word (HF 88.365.109) |
| 505SP2 |
General information |
Service pack 2 of product update 505 is available as of 4-7-2025 |
| 505SP2 |
General and System |
Error found when using Exchange Online and sysmaint background job (BR 88.282.738) |
| 505SP2 |
CMDM |
Incorrect contract date shown after entering inactive date in employment contracts (HF 88.290.078) |
| 505SP2 |
Professional Services Automation |
Timesheet cannot be submitted for employees starting work in the middle of the week (HF 88.290.157) |
| 505SP1 |
General information |
Service pack 1 of product update 505 is available as of 3-6-2025 |
| 505SP1 |
Service Management Solution |
Exported Microsoft Excel file for Service management configurations did not show multiple divisions (HF 88.229.274) |
| Info |
|
Performing an update of Exact Synergy Enterprise |
| Info |
|
System
requirements for Exact Synergy Enterprise |
| Info |
|
Overview release notes
Exact Synergy Enterprise per product update - English |
| Info |
|
Overview release notes
Exact Globe Next per product update - English |
| Info |
|
Overview release notes
Exact Synergy Enterprise per product update - Dutch |
| Info |
|
Overview release notes
Exact Globe Next per product update - Dutch |