After entering the Incoming Invoice Register (IIR) entry in Exact Globe, IIR request(s) will be created in Exact Synergy Enterprise only after the execution of the Poll functionality. The Poll functionality can be executed via a background job or manually via Add-on/Invoice portal/Poll function in Exact Globe. The Poll functionality is used to synchronize the IIR request data between both systems as well.
During the synchronization process, only the status of the request (Approved or Reject) will be updated to Exact Globe. Whereas, when IIR entries in Exact Globe are changed, the IIR requests created earlier will be rejected.
The are multiple scenarios affecting the statuses of IIR request(s). This document provides the detailed listing of the statuses of IIR requests under the various scenarios.
Not applicable.
To execute the Poll function, the Administrator role is required.
Notes:
The IIR requests generated have additional information compared to the standard requests. Besides the process flow and fields of the request available for standard request, there are also two additional sections, namely Incoming Invoice and Approvers, which are displayed at the bottom of the request.
The Incoming invoice section displays the information of the purchase invoice entry. The Approvers section displays the authorization status by each of the designated authorizers. The description for some of the columns are listed in the following table:
The following settings must be defined before using the Poll function:
IIR request will be generated for each of the IIR entry when the Poll function is generated. The number of request generated is dependent on the Authorization method used. The IIR request is differentiated from the standard request by having "IIR" filled in Free: Text 5 field of the request.
The creator of the IIR request is based on the following priorities:
Note: If the authorizer(s) defined does not exist as a Person in Exact Synergy Enterprise, the request will not be created and the error message will be logged in the log file.
Note: The rejected request cannot be resubmitted. The Resubmit button will not be available for rejected IIR request.
When changes are made to IIR entries in Exact Globe, the IIR request(s) created for the specific entry will be rejected as well.
Note: When a request is rejected by one of the authorizers, the IIR entry will remain in the overview of the IIR entry screen. To resubmit the IIR entry for approval, edit the IIR entry and save without changing the entry. All the corresponding previous requests will be rejected and new requests will be created.
The CSIIRPoll.exe background job is used to schedule the periodic execution of the Poll function.