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Maintaining addresses in sales orders, return to merchant authorization (RMA) orders, service orders, and sales quotations

Introduction

You will see this screen by clicking the Address icon in the Ordered by, Delivery to, Service at, Delivery (From), Requested by, or Invoice to box at the Sales orders, RMA orders, Service orders, or Quotations screen (at Order/Entries/Sales Orders, Order/Entries/RMA orders, Service/Entries/Service orders, or CRM/Entries/Quotations, and then click New or Open). This screen displays the address and contact details of the ordered by, delivery to, service at, delivery from, or invoice to debtor. 

Description

Note: By default, the Address data screen will display the details of the main contact person for the selected customer defined at the debtor maintenance (go to Finance/Accounts receivable/Maintain and select the relevant debtor), under the Contact tab.

Note: Changes made to the customer’s address details will be reflected in the debtor maintenance (go to Finance/Accounts receivable/Maintain and select the relevant debtor), under the Contact tab.

Name

Type or select the ID or name of the ordered by, delivery to, service at, or invoiced to debtor. By default, the name of the selected debtor is displayed.

Title

Type or select the title code for the contact person. By default, the title of the contact person displayed is based on the Title of the contact person of the selected debtor defined at the debtor maintenance (go to Finance/Accounts receivable/Maintain and select the relevant debtor), under the Contact tab in the Contact persons section.

Contact person

Type or select the name of the contact person for the selected debtor. By default, the contact person displayed is based on the Contact person defined at the debtor maintenance (go to Finance/Accounts receivable/Maintain and select the relevant debtor), under the Basics tab (in the General section for Advanced mode, or in the Contact section for Simple mode).

Note: If another contact person is selected, the address of the selected debtor will be changed based on the address of the new contact person.

Initials

Type the initials of the contact person. By default, the initial displayed is based on the Initials of the contact person defined at the debtor maintenance (go to Finance/Accounts receivable/Maintain and select the relevant debtor), under the Basics tab when the Starred Contact icon beside Contact person is clicked (in the General section for Advanced mode, or in the Contact section for Simple mode).

Job title

Type the job title of the contact person. By default, the job title displayed is based on the Job description of the contact person defined at the debtor maintenance (go to Finance/Accounts receivable/Maintain and select the relevant debtor), under the Basics tab (in the General section for Advanced mode, or in the Contact section for Simple mode).

Address icon

Click the Address icon to change the delivery address of the debtor.

Note: The Address button (in the Address data screen) is available only if you click the Address icon in the Delivery to box in the Sales orders or Quotations screen, or Service at box in the Service orders screen.

Address 1, Address 2, Address 3

Type the address of the selected debtor. By default, the address displayed is based on the Address 1, Address 2, and Address 3 of the selected debtor defined at the debtor maintenance (go to Finance/Accounts receivable/Maintain and select the relevant debtor), under the Basics tab (in the Address section for Advanced mode, or in the General section for Simple mode).

Postcode

Type the postcode for the address. By default, the postcode displayed is based on the Postcode defined at the debtor maintenance (go to Finance/Accounts receivable/Maintain and select the relevant debtor), under the Basics tab (in the Address section for Advanced mode, or in the General section for Simple mode).

City

Type the city for the address. By default, the city displayed is based on the City defined at the debtor maintenance (go to Finance/Accounts receivable/Maintain and select the relevant debtor), under the Basics tab (in the Address section for Advanced mode, or in the General section for Simple mode).

State/Province

Select the state code for the address. By default, the state displayed is based on the State defined at the debtor maintenance (go to Finance/Accounts receivable/Maintain and select the relevant debtor), under the Basics tab (in the Address section for Advanced mode, or in the General section for Simple mode).

Country

Select the country code for the address. By default, the country displayed is based on the Country defined at the debtor maintenance (go to Finance/Accounts receivable/Maintain and select the relevant debtor), under the Basics tab (in the Address section for Advanced mode, or in the General section for Simple mode).

Phone

Type the phone number of the selected debtor. By default, the phone number displayed is based on the Phone defined at the debtor maintenance (go to Finance/Accounts receivable/Maintain and select the relevant debtor), under the Basics tab (in the Address section for Advanced mode, or in the General section for Simple mode).

Fax

Type the fax number of the selected debtor. By default, the fax number displayed is based on the Fax defined at the debtor maintenance (go to Finance/Accounts receivable/Maintain and select the relevant debtor), under the Basics tab (in the Address section for Advanced mode, or in the General section for Simple mode).

E-mail

Type the e-mail address of the selected contact person. By default, the e-mail address displayed is based on the E-mail of the contact person defined at the debtor maintenance (go to Finance/Accounts receivable/Maintain and select the relevant debtor), under the Contact tab in the Contact persons section. Click the Email icon to send an e-mail to the contact person defined in Contact person.

Delivery lead time

Type the number of days required to deliver the items in the sales order, service order, or sales quotation. By default, the delivery lead time displayed is based on the Delivery lead time of the contact person defined at the debtor maintenance (go to Finance/Accounts receivable/Maintain and select the relevant debtor), under the Contact tab in the Addresses section, select the Delivery type and click the Edit icon.

Note: The Delivery lead time box is available only if you click the Address icon in the Delivery to box at the Sales orders and Quotations screen, Service at box at the Service orders screen, Requested (from) box at the RMA orders screen, or the Address button at the Enrichment screen.

Note: The delivery lead time is automatically updated based on the delivery lead time of the contact person defined at Contact person. However, if the address type is not “Delivery”, the delivery lead time will not be updated.

Button

Save

Click this to save the selected debtor’s address details. A message “Link entered data to new address code?” will be displayed once Save is clicked. Click Yes if you want the changes to be reflected at the Sales orders, Service orders, or Quotations screen, and debtor maintenance (at Finance/Accounts Receivable/Maintain and select the relevant debtor), under the Contact tab in the Contact persons section. Otherwise, click No and the changes will only be reflected at the Sales orders, RMA orders, Service orders, or Quotations screen.

Close

Click this to exit.

Related document 

     
 Main Category: Attachments & notes  Document Type: Support - On-line help
 Category:  Security  level: All - 0
 Sub category:  Document ID: 13.689.289
 Assortment:  Date: 26-09-2022
 Release:  Attachment:
 Disclaimer