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Customizing Request Type Fields - Invoice

Customizing Request Type Fields - Invoice

Introduction

You can configure the Invoice field of a request type in this page. The Invoice field performs two functions when it is used in a request type. The first function is to determine whether an invoice is to be created at the completion of the request. The second function is to allow the user to determine where the generated invoice is to be sent to.

This field requires the Account field with the condition that the account selected is a customer account. You can force only selection of customer accounts by inserting c.cmp_type='C' in the Selection criteria box of the Selection section in the definition of the Account field. For more information, see Customizing Request Type Fields - Account.

You can also use the Invoice: Division field together with the Invoice field to determine which division that has a debtor account of the selected customer is to bill the customer. The selection of the division to issue the invoice to the customer is only applicable if the user selects Account as the value of the Invoice field in the request, and the selected account is a customer account. For more information, see Customizing Request Type Fields - Invoice: Division.

Description

The following describes only the settings specific for the Invoice field. For more information on the menu path, roles and rights, buttons, and other settings available in most request fields, see Customizing Request Type Fields (Main Document).

  • Search keyword: Type "invoice" in the Name box and click Refresh. Click the Invoice field to add and configure the field in the request type.
  • Automatic label: In a generated request form, the automatic label is "Invoice".

Note: The Mandatory section is not available for this field.

Default section

Default

Select an option as the default invoicing option in a newly-created request. A user can change the preselected option unless you have disabled the editing of this field for a relevant status of the request in the Edit section. The Account field must also be present in the request type. For more information, see Customizing Request Type Fields - Account.

  • None - No invoice will be generated from a request of this type.
  • Account - An invoice is to be generated from a request of this type and billed to the customer account selected in the Account field. If the Invoice: Division field is also used, the user can choose a division that has a debtor account of this customer to be the division that issues the invoice. For more information, see Customizing Request Type Fields - Invoice: Division.
  • Reseller - An invoice is to be generated from a request of this type and billed to the reseller of the customer account selected in the Account field.
  • Parent account - An invoice is to be generated from a request of this type and billed to the parent account of the customer account selected in the Account field.

Related document

     
 Main Category: Support Product Know How  Document Type: Online help main
 Category: On-line help files  Security  level: All - 0
 Sub category: Details  Document ID: 15.566.509
 Assortment:  Date: 03-09-2007
 Release:  Attachment:
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