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Customizing Request Type Fields - Release 1 & Release 2

Customizing Request Type Fields - Release 1 & Release 2

Introduction

In each request type, you can define up to two Release fields, known as Release 1 and Release 2. You can configure each Release field for a request type on this page. A Release relates to an Item entry in the system that defines the release version of an item.

The Release fields must be used together with the corresponding Item fields. Release 1 is for Item 1 while Release 2 is for Item 2. After the user has selected an item for Item 1 or Item 2, the user can then select the release version of the selected item in the corresponding Release field. For more information on the Item fields, see Customizing Request Type Fields - Item 1 & Item 2.

Description

The following describes only the settings specific to the Release field. For more information on the menu path, roles and rights, buttons, and other settings available in most request fields, see Customizing Request Type Fields (Main Document).

  • Search keyword: Type "release" in the Name box and click Refresh. Click the Release field that you want to add and configure.
  • Automatic label: In a generated request form, the automatic label is "Release" for Release 1 and "Release 2" for Release 2.

Dependency section

The following screen shows the Dependency section for the Release 1 request field:

sec_dependency-release.png

The following screen shows the Dependency section for the Release 2 request field:

sec_dependency-release2.png

Item 1

Select this checkbox to make the Release 1 field dependent on the Item 1 field of the request type. In a request of this type, the user can select only a release that is linked to the item selected in the Item 1 field. This option is only available for the Release 1 request field. For more information on the Item 1 field, see Customizing Request Type Fields - Item 1 & Item 2.

Note: The Item 1 field should be included in the request type definition for this dependency to be effective.

Item 2

Select this checkbox to make the Release 2 field dependent on the Item 2 field of the request type. In a request of this type, the user can select only a release that is linked to the item selected in the Item 2 field. This option is only available for the Release 2 request field. For more information on the Item 2 field, see Customizing Request Type Fields - Item 1 & Item 2.

Note: The Item 2 field should be included in the request type definition for this dependency to be effective.

Related document

     
 Main Category: Support Product Know How  Document Type: Online help main
 Category: On-line help files  Security  level: All - 0
 Sub category: Details  Document ID: 15.566.544
 Assortment:  Date: 03-09-2007
 Release:  Attachment:
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