| 501SP12 |
General information |
Service pack 12 of product update 501 is available as of 17-11-2023 |
| 501SP12 |
General and System |
An error "Invalid: Release" is shown when trying to download installation file from the Support portal (HF 86.825.276) |
| 501SP12 |
General and System |
Error occurs when rebuilding repository, deploying or creating the absences XML, and then rebuilding the repository again (HF 86.744.781) |
| 501SP12 |
Projects |
Improved security when recording hour entries (HF 86.895.780) |
| 501SP12 |
Legislation specific |
Leg NL - New Special reason start absence field with 4 options is available in absence request to comply with ARBO requirements (HF 86.835.832) |
| 501SP12 |
Legislation specific |
Leg NL - Various improvements to ARBO integration related to return to work requests, employee contract hours, and employee details (HF 86.851.566) |
| 501SP12 |
Legislation specific |
Leg NL - XML file generated from Return to Work request sometimes contains errorneous code (HF 86.863.475) |
| 501SP12 |
Finance |
The symbol "&" was not converted properly when managing invoicing terms (HF 86.845.546) |
| 501SP11 |
General information |
Service pack 11 of product update 501 is available as of 4-9-2023 |
| 501SP11 |
CRM |
Payment condition of quotations created in Synergy is not transferred properly when generating corresponding sales orders in Globe (HF 86.679.944) |
| 501SP11 |
Legislation specific |
The Absence.xml generated for Arbodienst specifies the employee's gender as "Male" even when the master data is not. This also causes Employee.xml to have the wrong gender after synchronisation (HF 86.719.991) |
| 501SP11 |
CRM |
Two scroll bars appear if the generated SSRS overview report is more than one page (HF 86.723.539) |
| 501SP11 |
General and System |
Upgrade of ESE database for EG+ compatibility (HF 86.624.805) |
| 501SP10 |
General information |
Service pack 10 of product update 501 is available as of 7-8-2023 |
| 501SP10 |
Service Management Solution |
Configuration only displays up to 2 levels for Service Management Solution request although there are many sublevels (86.677.191) |
| 501SP10 |
Documents |
Emails sent through Exchange Online using a Word Merge template does not include the template's image(s) (86.612.831) |
| 501SP10 |
CRM |
Fail to export search result for Accounts to Microsoft Excel (HF 86.596.507) |
| 501SP10 |
Exact Lightweight Integration Server |
One of the asset will not be synchronised when linking two assets with the same serial number to different items (HF 86.615.701) |
| 501SP10 |
Workflow |
Possible to hit error while creating multiple requests then browsing (F2) at a field (86.639.787) |
| 501SP10 |
Professional Services Automation |
Received error popup, after running Timesheet.core background job to process Invoice Proposal Request, although it was processed successfully (86.613.780) |
| 501SP10 |
HRM |
Selected free fields only sometimes show up as columns in HRM search result page (86.611.528) |
| 501SP10 |
Payroll |
Synchronising with Payroll Plus/Loket intregation: When inactive date is empty, the field/block Term.Date in Payroll Plus is filled. (HF 86.625.926) |
| 501SP10 |
Service Management Solution |
Unselecting a configuration causes previously realised or authorised hour and material lines to be deleted (BR 86.596.975) |
| 501SP9 |
General information |
Service pack 9 of product update 501 is available as of 3-7-2023 |
| 501SP9 |
ELIS |
The Exact Globe endpoint is not listed in product update 501 service pack 8 and an error message is displayed (HF 86.545.189) |
| 501SP8 |
General information |
Service pack 8 of product update 501 is available as of 6-6-2023 |
| 501SP8 |
General and System |
MFA-enabled users incompatible with FiD Configurator tool (HF 86.284.724) |
| 501SP8 |
SOI |
Error is displayed when you open a Synergy document with "Docx" document attached and click "Edit with word" (HF 86.521.677) |
| 501SP8 |
CMDM |
Error message displayed when clicking the division that has an invoice debtor linked to the division if using SQL Server 2016 and below (HF 86.466.259) |
| 501SP8 |
General and System |
Improvements made to the FID configurator tool (HF 86.284.713) |
| 501SP8 |
General and System |
Security improvement for assessing the FID configuration file (HF 86.284.729) |
| 501SP8 |
Exact Lightweight Integration Server |
Support editing of clients in the solution configuration (HF 86.523.575) |
| 501SP7 |
General information |
Service pack 7 of product update 501 is available as of 2-5-2023 |
| 501SP7 |
CMDM |
Error displayed when updating division person after successful synchronisation from Synergy to Globe+ (HF 86.458.890) |
| 501SP7 |
Professional Services Automation |
Error is displayed if the intercompany invoice proposals contains 0 in the invoice proposal page (HF 86.350.991) |
| 501SP7 |
Service Management Solution |
Error is displayed if the service configuration with two lines have the same item but different serial numbers (HF 86.337.833) |
| 501SP7 |
Legislation specific |
NL legislation - Error displayed by ELIS after a person is created in Synergy (HF 86.348.092) |
| 501SP7 |
ELIS |
The Send to queue tool displays an error for the Globe+ clients (HF 86.325.851) |
| 501SP7 |
General and System |
Wrong state codes displayed for Germany (HF 86.341.045) |
| 501SP6 |
General information |
Service pack 6 of product update 501 is available as of 3-4-2023 |
| 501SP6 |
CMDM |
CMDM conversion creates wrong account codes (HF 86.222.964) |
| 501SP6 |
CMDM |
CMDM invoice debtor is not visible for non-main division (HF 86.209.585) |
| 501SP6 |
CMDM |
DivisionPeople entity is duplicated (HF 86.222.094) |
| 501SP6 |
Professional Services Automation |
Duplicate WIP entries created when there is error in the background job (HF 86.266.043) |
| 501SP6 |
General and System |
Enhancements for FID configurator (HF 86.210.066) |
| 501SP6 |
Exact Lightweight Integration Server |
Error in ELIS after approving the invoice proposal request when the invoice proposal has multiple HPR with different users (HF 86.240.751) |
| 501SP6 |
Social Collaboration |
In Safari the load more for the timeline does not work and the notification list (bell icon) is empty (HF 86.267.447 & HF 86.253.631) |
| 501SP6 |
Professional Services Automation |
Incorrect item saved into the submitted HPR through the hour entry page, thus unable to submit hours when there are items with the same description (HF 86.323.035) |
| 501SP6 |
Exact Lightweight Integration Server |
When installing ELIS a check is performed on the deactivated add-ons/solutions (HF 86.267.433) |
| 501SP5 |
General information |
Service pack 5 of product update 501 is available as of 6-3-2023 |
| 501SP5 |
Professional Services Automation |
Error task created in the PSA process is linked to the wrong person that causes unexpected behaviour in the timesheet leading to wrong payments (HF 86.226.603 and HF 86.240.470) |
| 501SP5 |
SOI |
SOI not working after updating Synergy and new FID configuration (HF 86.215.452) |
| 501SP5 |
General and System |
The ExactWebGuest user is now automatically created in the FID environment (HF 86.210.065) |
| 501SP5 |
Exact Synergy Enterprise Web Services |
Unable to remove the value at quantity field in the hour entry app if the value is "0" (HF 82.494.503) |
| 501SP4 |
General information |
Service pack 4 of product update 501 is available as of 7-2-2023 |
| 501SP4 |
General information |
Important: This update contains a database change. After installing this update your database will be updated when opening the database |
| 501SP4 |
Documents |
After a letter is created from a request a new document is created when you click Close (HF 86.105.143) |
| 501SP4 |
Service Management Solution |
Configuration details are not displayed in the requests (HF 86.134.188) |
| 501SP4 |
Professional Services Automation |
Created draft hour cannot be displayed in the hour entry screen (HF 86.178.719) |
| 501SP4 |
HRM |
It could happen that the bank account of an employee was not linked to the correct division (HF 86.119.108) |
| 501SP4 |
Payroll |
Payroll Plus - Make correct mapping for employee contact information (HF 86.211.980) |
| 501SP4 |
Projects |
Performance improvement for hour entry (HF 86.082.834) |
| 501SP4 |
General and System |
Security improvement when using a password with special characters in a FID environment (HF 86.158.031) |
| 501SP4 |
CMDM |
Synchronisation issue when a administration is excluded in ELIS CMDM solution (HF 86.176.579) |
| 501SP4 |
General and System |
User without Administrator role cannot save Preferences (HF 86.201.909) |
| 501SP4 |
SOI |
Whitelist warning is displayed instead of the actual warning when SOI encounters an error (HF 86.156.927) |
| 501SP3 |
General information |
Service pack 3 of product update 501 is available as of 3-1-2023 |
| 501SP3 |
General and System |
Improvement for generating portal user passwords (HF 86.097.466) |
| 501SP2 |
General information |
Service pack 2 of product update 501 is available as of 21-12-2022 |
| 501SP2 |
General and System |
It could happen that it was not possible to update the license when certain language settings were used on the SQL Server (HF 86.106.129) |
| 501SP2 |
Professional Services Automation |
It was not possible to submit a timesheet when the previous week was still open, despite the setting being selected (HF 86.123.262) |
| 501SP2 |
Service Management Solution |
The list with service configurations when creating service request now has paging which makes it load faster (HF 86.103.713) |
| 501SP2 |
Exact Lightweight Integration Server |
Update to the Word Merge add-on for the support of sending emails using Exchange Online with OAuth (HF 86.120.450) |
| 501SP2 |
Professional Services Automation |
When processing a Hour planning and realization request with half hours, the cost entry could not be registered in Exact Globe+ (HF 86.101.560) |
| 501SP1 |
General information |
Service pack 1 of product update 501 is available as of 5-12-2022 |
| 501SP1 |
General and System |
15-12-2022 - Microsoft has discontinued the support for Basic authentication in Exchange Online. Changes have been made to Exact Synergy Enterprise to support sending emails via Exchange Online with OAuth. To configure SMTP in Exchange Online you must select the ‘Exchange Online’ option in the ‘Server’ section of the HRM settings in menu Modules > HRM > Setup > General > Settings, and enter the Tenant ID, Client ID, and Client secret that you can obtain from the Azure portal. Read more (HF 86.079.993) |
| 501SP1 |
MS Exchange server connection |
If the connection to Exchange Online was idle for more than a hour, the synchronisation from Exchange Online to Exact Synergy Enterprise did not work correctly anymore (HF 86.059.117) |
| 501SP1 |
Service Management Solution |
It could happen that the service order in Exact Globe wasn't deleted after deleting the service request in Exact Synergy (HF 86.048.839) |
| 501SP1 |
MS Exchange server connection |
The Exact exchange migration tool button was not working correctly (HF 86.084.676) |
| 501SP1 |
Service Management Solution |
The retrieving of serial numbers for the service management requests caused 100% CPU usage (HF 86.082.685) |
| Info |
|
Performing an update of Exact Synergy Enterprise |
| Info |
|
System
requirements for Exact Synergy Enterprise |
| Info |
|
Overview release notes
Exact Synergy Enterprise per product update - English |
| Info |
|
Overview release notes
Exact Globe Next per product update - English |
| Info |
|
Overview release notes
Exact Synergy Enterprise per product update - Dutch |
| Info |
|
Overview release notes
Exact Globe Next per product update - Dutch |