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Exact Synergy Enterprise   

Release notes Exact Synergy Enterprise - Product update 501 - Service packs

Besides the new product updates that are released twice a year, every month a new service pack is released. This service pack contains all updates and hotfixes from last period. A service pack also contains all improvements from previous service packs for this product update.

It is recommended that you always update to the new service pack. Besides the improvements made in the service packs, Exact always work on improving the performance and security of the software.

Below you'll find an overview of all enhancements, grouped by the service pack. Click on a tab to retrieve an overview of the enhancements in that service pack.
The numbers between brackets refer to the internal reference of the improvement.

To check which service pack is installed, you can check the 'ReadMe.txt' file that is located in the root directory of the Exact Synergy Enterprise installation.

You can go to Exact Synergy Enterprise - Product update 501 summary for more release notes. 

Product Name Release Max Tabs Per Line
Exact Synergy Enterprise 264 6
Normal Text Normal Back Hover Text Border Tab: Normal Back Tab: Normal Text Tab: Selected Back Tab: Selected Text Tab: Hover Back Tab: Tab Hover Text
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SP Subject Description
501SP7 General information Service pack 7 of product update 501 is available as of 2-5-2023
501SP7 CMDM Error displayed when updating division person after successful synchronisation from Synergy to Globe+ (HF 86.458.890)
501SP7 Professional Services Automation Error is displayed if the intercompany invoice proposals contains 0 in the invoice proposal page (HF 86.350.991)
501SP7 Service Management Solution Error is displayed if the service configuration with two lines have the same item but different serial numbers (HF 86.337.833)
501SP7 Legislation specific NL legislation - Error displayed by ELIS after a person is created in Synergy (HF 86.348.092)
501SP7 ELIS The Send to queue tool displays an error for the Globe+ clients (HF 86.325.851)
501SP7 General and System Wrong state codes displayed for Germany (HF 86.341.045)
501SP6 General information Service pack 6 of product update 501 is available as of 3-4-2023
501SP6 CMDM CMDM conversion creates wrong account codes (HF 86.222.964)
501SP6 CMDM CMDM invoice debtor is not visible for non-main division (HF 86.209.585)
501SP6 CMDM DivisionPeople entity is duplicated (HF 86.222.094)
501SP6 Professional Services Automation Duplicate WIP entries created when there is error in the background job (HF 86.266.043)
501SP6 General and System Enhancements for FID configurator (HF 86.210.066)
501SP6 Exact Lightweight Integration Server Error in ELIS after approving the invoice proposal request when the invoice proposal has multiple HPR with different users (HF 86.240.751)
501SP6 Social Collaboration In Safari the load more for the timeline does not work and the notification list (bell icon) is empty (HF 86.267.447 & HF 86.253.631)
501SP6 Professional Services Automation Incorrect item saved into the submitted HPR through the hour entry page, thus unable to submit hours when there are items with the same description (HF 86.323.035)
501SP6 Exact Lightweight Integration Server When installing ELIS a check is performed on the deactivated add-ons/solutions (HF 86.267.433)
501SP5 General information Service pack 5 of product update 501 is available as of 6-3-2023
501SP5 Professional Services Automation Error task created in the PSA process is linked to the wrong person that causes unexpected behaviour in the timesheet leading to wrong payments (HF 86.226.603 and HF 86.240.470)
501SP5 SOI SOI not working after updating Synergy and new FID configuration (HF 86.215.452)
501SP5 General and System The ExactWebGuest user is now automatically created in the FID environment (HF 86.210.065)
501SP5 Exact Synergy Enterprise Web Services Unable to remove the value at quantity field in the hour entry app if the value is "0" (HF 82.494.503)
501SP4 General information Service pack 4 of product update 501 is available as of 7-2-2023
501SP4 General information Important: This update contains a database change. After installing this update your database will be updated when opening the database
501SP4 Documents After a letter is created from a request a new document is created when you click Close (HF 86.105.143)
501SP4 Service Management Solution Configuration details are not displayed in the requests (HF 86.134.188)
501SP4 Professional Services Automation Created draft hour cannot be displayed in the hour entry screen (HF 86.178.719)
501SP4 HRM It could happen that the bank account of an employee was not linked to the correct division (HF 86.119.108)
501SP4 Payroll Payroll Plus - Make correct mapping for employee contact information (HF 86.211.980)
501SP4 Projects Performance improvement for hour entry (HF 86.082.834)
501SP4 General and System Security improvement when using a password with special characters in a FID environment (HF 86.158.031)
501SP4 CMDM Synchronisation issue when a administration is excluded in ELIS CMDM solution (HF 86.176.579)
501SP4 General and System User without Administrator role cannot save Preferences (HF 86.201.909)
501SP4 SOI Whitelist warning is displayed instead of the actual warning when SOI encounters an error (HF 86.156.927)
501SP3 General information Service pack 3 of product update 501 is available as of 3-1-2023
501SP3 General and System Improvement for generating portal user passwords (HF 86.097.466)
501SP2 General information Service pack 2 of product update 501 is available as of 21-12-2022
501SP2 General and System It could happen that it was not possible to update the license when certain language settings were used on the SQL Server (HF 86.106.129)
501SP2 Professional Services Automation It was not possible to submit a timesheet when the previous week was still open, despite the setting being selected (HF 86.123.262)
501SP2 Service Management Solution The list with service configurations when creating service request now has paging which makes it load faster (HF 86.103.713)
501SP2 Exact Lightweight Integration Server Update to the Word Merge add-on for the support of sending emails using Exchange Online with OAuth (HF 86.120.450)
501SP2 Professional Services Automation When processing a Hour planning and realization request with half hours, the cost entry could not be registered in Exact Globe+ (HF 86.101.560)
501SP1 General information Service pack 1 of product update 501 is available as of 5-12-2022
501SP1 General and System 15-12-2022 - Microsoft has discontinued the support for Basic authentication in Exchange Online. Changes have been made to Exact Synergy Enterprise to support sending emails via Exchange Online with OAuth. To configure SMTP in Exchange Online you must select the ‘Exchange Online’ option in the ‘Server’ section of the HRM settings in menu Modules > HRM > Setup > General > Settings, and enter the Tenant ID, Client ID, and Client secret that you can obtain from the Azure portal. Read more (HF 86.079.993)
501SP1 MS Exchange server connection If the connection to Exchange Online was idle for more than a hour, the synchronisation from Exchange Online to Exact Synergy Enterprise did not work correctly anymore (HF 86.059.117)
501SP1 Service Management Solution It could happen that the service order in Exact Globe wasn't deleted after deleting the service request in Exact Synergy (HF 86.048.839)
501SP1 MS Exchange server connection The Exact exchange migration tool button was not working correctly (HF 86.084.676)
501SP1 Service Management Solution The retrieving of serial numbers for the service management requests caused 100% CPU usage (HF 86.082.685)
Info   Performing an update of Exact Synergy Enterprise
Info   System requirements for Exact Synergy Enterprise
Info   Overview release notes Exact Synergy Enterprise per product update - English
Info   Overview release notes Exact Globe Next per product update - English
Info   Overview release notes Exact Synergy Enterprise per product update - Dutch
Info   Overview release notes Exact Globe Next per product update - Dutch

 Main Category: Attachments & notes  Document Type: Release notes main
 Category:  Security  level: All - 0
 Sub category:  Document ID: 31.002.205
 Assortment:  Date: 09-05-2023
 Release: 501  Attachment: