Exact Synergy Enterprise

Release notes Exact Synergy Enterprise - Product update 506 - Service packs

Besides the new product updates that are released twice a year, every month a new service pack is released. This service pack contains all updates and hotfixes from last period. A service pack also contains all improvements from previous service packs for this product update.

It is recommended that you always update to the new service pack. Besides the improvements made in the service packs, Exact always work on improving the performance and security of the software.

Below you'll find an overview of all enhancements, grouped by the service pack. Click on a tab to retrieve an overview of the enhancements in that service pack.
The numbers between brackets refer to the internal reference of the improvement.

To check which service pack is installed, you can check the 'ReadMe.txt' file that is located in the root directory of the Exact Synergy Enterprise installation.

You can go to Exact Synergy Enterprise - Product update 506 summary for more release notes. 

Product Name	Release	Max Tabs Per Line
Exact Synergy Enterprise	264	6

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SP	Subject	Description
506SP4	General information	Service pack 4 of product update 506 is available as of 10-3-2026
506SP4	General and System	Credentials are visible in plain text and not anonymised in Synergy background job (HF 88.686.293)
506SP4	Legislation specific	Employee's business email not included in absence report (HF 88.709.382)
506SP4	B2B E-Commerce Portal	Empty page shown after completing payment (HF 88.709.984)
506SP4	CRM	Error occured when converting an account in Exact Synergy from Prospect to Customer (HF 88.688.975)
506SP4	CRM	Hybrid authentication for customer portal login supported (HF 88.699.112)
506SP4	General and System	SysConfirm.aspx applies HTML encoding to sanitise all incoming requests (HF 88.695.945)
506SP3	General information	Service pack 3 of product update 506 is available as of 4-2-2026
506SP3	Documents	Download functionality for document downloader cannot be used on employee portal (HF 88.658.754)
506SP3	E-Commerce B2B	Error in electronic payment settings pages for B2B (HF 88.605.664)
506SP3	HRM	Error occurs when basic role users create requests (HF 88.668.345)
506SP3	HRM	Error occurs when delegating a user (HF 88.650.937)
506SP3	HRM	Incorrect absent percentage shown in XML file (HF 88.654.520)
506SP3	General and System	Issues when running background jobs (HF 88.657.911)
506SP3	Exact Lightweight Integration Server	Message shown when activating ELIS Integrator (HF 88.644.093)
506SP3	HRM	Missing cost centre for absences in XML report (HF 88.652.923)
506SP3	E-Commerce B2B	Order number not included in the reference sent to WorldLine (HF 88.650.879)
506SP3	CRM	Peppol identifier fields added (HF 88.645.158 and 88.645.156)
506SP3	Service Management Solution	Service activities are not authorised from Workflow (HF 88.565.704)
506SP3	CRM	Some fields in contact person card are not available for EBS licenses (HF 88.637.027)
506SP3	General and System	Username login validation of hybrid mode supported (HF 88.642.553)
506SP2	General information	Service pack 2 of product update 506 is available as of 12-1-2026
506SP2	Professional Services Automation	Cost and invoicing enhanced for WPM (HF 88.614.284)
506SP2	E-Commerce B2B	Error in electronic payment settings pages for B2B (HF 88.605.664)
506SP2	Projects	Error occurs when the Indirect hours request type is saved as a favourite and an item on the Hours and Costs page is selected (HF 88.607.978)
506SP2	Professional Services Automation	Hour approval performance improved (HF 88.614.283)
506SP2	CMDM	Incorrect headcount for main division (HF 88.615.116)
506SP2	General and System	Issue with Roles & Rights and FID fixed (HF 88.612.827)
506SP1	General information	Service pack 1 of product update 506 is available as of 22-12-2025
506SP1	HRM	Different mail options in customer card (HF 88.582.789)
506SP1	Exact Lightweight Integration Server	ELIS could not connect to the Globe or Synergy endpoint (HF 88.584.141)
506SP1	Professional Services Automation	Performance improved for ProTSHourEntry.aspx (HF 88.492.463)
506SP1	SOI	Synergy Office Integration cannot be installed (HF 88.543.086 and HF 88.587.555)
Info		System requirements for Exact Synergy Enterprise
Info		Overview release notes Exact Synergy Enterprise per product update - English
Info		Overview release notes Exact Globe Next per product update - English
Info		Overview release notes Exact Synergy Enterprise per product update - Dutch
Info		Overview release notes Exact Globe Next per product update - Dutch