These are the system requirements for product update 267 of Exact Synergy
Enterprise. Please be informed that third party software products like for
example Microsoft Windows, Microsoft Office and Microsoft SQL Server have their
own system requirements which might be different from the system requirements of
Exact Synergy Enterprise. See the Important links and information section
in this document for more information about the system requirements for the
other Exact products.
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Supported system requirements
Recommended system requirements
*Only the most recent version of Internet Explorer available
for a supported operating system is supported, see https://support.microsoft.com/en-us/help/17454/lifecycle-support-policy-faq-internet-explorer.
Minimal screen resolution of 1024 x 768
Screen resolution of 1280 x 1024
Operating system (Web server + Database server)
Database system (Database server)
Productivity (Web server)
The application is installed as a program on the IIS web server
and all data is stored in an SQL database, which is stored on a
Microsoft SQL Database Server. Both the IIS web server and the SQL
database can be installed on the same machine in small Exact
Synergy Enterprise implementations. Each webserver can handle a
maximum of 150 concurrent users. For every 150 concurrent users, a
separate web server is recommended.
Minimal system requirements
For an overview of the Exact Globe Next system requirements per product
Hardware and Software Requirements for Exact Globe Next.
Exact follows the Microsoft support lifecycle policy. In this policy
Microsoft provides guidelines for product support availability throughout a
product lifecycle. For more information, see
Microsoft Support Lifecycle Policy.
A complete overview of the system requirements of Exact Synergy
Enterprise per product update can be found at the
Hardware and Software Requirements for Exact Synergy Enterprise Start
The Exact Lightweight Integration Server (ELIS) solution
provides an easy way of deploying and managing the external solutions of
Exact Synergy Enterprise and Exact Globe Next, such as Exact
Integrator, Exact Word Merge, Exact Shop Floor Control,
and others. For more details on the system requirements for ELIS, see
System requirements for Exact Lightweight Integration Server (ELIS).
Before installing Exact Integration, several pre-requisites must be
met in order for you to install Exact Integration successfully. For
more information, see
Exact Integrator requirements for Exact Lightweight Integration Server
In addition, from product update 243 onwards, the SQL reporting services
will be required in order for you to generate the Reporting Services
Integration reports. From product update 250 onwards, SQL Server 2008
R2 Reporting Services is required to run the reports supplied with the PSA
solution as well as Exact Globe Next Dashboards. For more details on the
system requirements for Reporting Services Integration, see
System Requirements Reporting Services Integration.
The system requirements of Exact Event Manager can be found in
System Requirements for Exact Event Manager.
Exact Word Merge Integrator makes use of Windows Services for the merging
process. Background job is not required for the process. The services are
installed on the server while running and waiting for word merge requests.
When the request for merging is initiated, the services will pick up the
request and process it immediately. For more information on the pre-requisites
and installation, see
How-to: Setting up Exact Word Merge Integrator in Exact Lightweight
Integration Server (ELIS).
Information about the Exact Synergy Enterprise user license roles can be
found in the document
Exact Synergy Enterprise user license roles.