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Exact Synergy Enterprise   
 

Release notes Exact Synergy Enterprise - Product update 263 - Service packs

Besides the new product updates that are released twice a year, every month a new service pack is released. This service pack contains all updates and hotfixes from last period. A service pack also contains all improvements from previous service packs for this product update. 

Below you'll find an overview of all enhancements, grouped by the service pack. Click on a tab to retrieve an overview of the enhancements in that service pack.
The numbers between brackets refer to the internal reference of the improvement.

To check which service pack is installed, you can check the 'ReadMe.txt' file that is located in the root directory of the Exact Synergy Enterprise installation.

Product Name Release Max Tabs Per Line
Exact Synergy Enterprise 263 6
     
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SP Subject Description
263SP19 General information Service pack 19 of product update 263 is available as of 5-10-2020
263SP19 General information Service pack 19 is the last service pack for product update 263
263SP19 General and System It was not possible to log off after delegation (HF 83.832.598)
263SP18 General information Service pack 18 of product update 263 is available as of 9-7-2020
263SP18 General and System The delegation function did not work correctly in Google Chrome (HF 83.635.517/83.636.642)
263SP17 General information Service pack 17 of product update 263 is available as of 3-8-2020
263SP17 Legislation specific Improved integration with Exact Payroll Plus (HF 83.599.805) - Dutch legislation
263SP17 CRM The wrong workspace was opened after closing a page (HF 83.550.145)
263SP17 Professional Services Automation It could happen that the check on mandatory fields was not performed correctly when performing bulk actions for requests (HF 83.565.054)
263SP16 General information Service pack 16 of product update 263 is available as of 6-7-2020
263SP16 General information Important: This update contains a database change. After installing this update your database will be updated when opening the database
263SP16 General and System Security improvement with regards to documents, link widgets and embed widget (HF 83.460.224)
263SP16 Service Management Solution In some browsers an insufficient rights message could appear when editing service configuration items (HF 83.480.389)
263SP16 HRM An error appeared when creating an employee with an A/P value (HF 83.492.756)
263SP16 Social Collaboration Security improvement for Telerik control (HF 83.513.122/83.487.958)
263SP16 Service Management Solution The terms of some fields in specific request types could not be changed (HF 83.508.899)
263SP15 General information Service pack 15 of product update 263 is available as of 1-6-2020
263SP15 Legislation specific An error could appear when creating 'Contractgegevens' (HF 83.426.847) - Dutch legislation
263SP15 CMDM The log Effective date functionality wasn't working correctly when using CMDM (HF 83.384.841)
263SP15 Exact Synergy Enterprise Web Services It was possible for a basic user to create an account via the Account and MobileAccount entity (HF 83.401.115)
263SP14 General information Service pack 14 of product update 263 is available as of 4-5-2020
263SP14 Professional Services Automation It was not possible to submit draft hours (HF 83.312.206)
263SP14 Projects In the project planning the calculation was not correct for Other availability requests (HF 83.271.927)
263SP13 General information Service pack 13 of product update 263 is available as of 14-4-2020
263SP13 CRM The formatting of the additional remarks on the opportunity card was not correct (HF 83.001.634)
263SP13 Logistics An error appeared when saving an item for which the text field was not filled (HF 83.056.372)
263SP13 Professional Services Automation A user with the project manager role and function right 900 was unable to submit draft hours that are created by another user (HF 83.023.242)
263SP13 CRM It could happen that a user without sufficient rights could delete information or change the status (HF 83.026.212)
263SP13 General and System Delegation did not work in Google Chrome (HF 83.011.211)
263SP13 Professional Services Automation It could happen that it was possible to submit hours for non existing WBS lines (HF 83.226.992)
263SP13 Workflow Security improvement for attachments that are linked to requests (HF 83.266.905)
263SP12 General information Service pack 12 of product update 263 is available as of 16-3-2020
263SP12 Exact Integrator During the synchronization of modified request types, were the Back office setting is enabled, errors could appear (HF 82.947.001)
263SP12 CMDM When changing the view of the 'Division Item' page the view of the 'Assortment: Divisions: Financial' page was also adjusted (HF 82.949.817)
263SP12 Projects When multiple users were planning via the plan board at the same time it could happen that the planning request had the wrong creator (HF 82.966.557)
263SP12 Projects It was not possible to enter HTML code in the remarks field on the project card (HF 82.965.667)
263SP12 CRM The formatting of the remarks field of the opportunity card was not correct (HF 82.836.081)
263SP12 Projects When remarks on the project card were edited multiple times, it could happen they were not displayed correctly (HF 82.880.078)
263SP12 Professional Services Automation It could happen that the status of the main deliverable was not equal to 'In Progress' while the deliverable of the child projects were 'In progress' (HF 82.911.399)
263SP11 General information Service pack 11 of product update 263 is available as of 24-2-2020
263SP10 CRM The VAT number field on the account card for Dutch accounts also supports a Modulus 97 value
263SP11 Logistics It was not possible to enter HTML-code in the remarks field of an item (HF 82.876.883)
263SP11 Professional Services Automation The default planned start time was not prefilled correctly when creating an hour planning & realization request via the 'Drag and drop WBS lines' functionality (HF 82.896.270)
263SP11 Projects The sorting of projects on the account card was not working (HF 82.896.381)
263SP10 General information Service pack 10 of product update 263 is available as of 3-2-2020
263SP10 Projects An error could appear when opening the Gantt chart of a project (HF 82.744.455)
263SP10 Social Collaboration The attachment settings weren't working properly (HF 82.765.294)
263SP10 General and System Security improvement for the simple request widget in a workspace (HF 82.776.362)
263SP10 General and System Security improvement for displaying the username and domain through web console (HF 82.776.371)
263SP10 Legislation specific An error appeared when synchronizing an employee with a contract end date (HF 82.793.999) - Dutch legislation
263SP10 Social Collaboration Security improvement for posting messages on the timeline (HF 82.797.361)
263SP10 General and System Security improvement for creating search templates (HF 82.809.557)
263SP10 Workflow It could happen that the menu was displayed double after performing a workflow action (HF 82.818.085)
263SP10 CRM With certain regional settings an error could appear when creating or editing an account (HF 82.801.172)
263SP9 General information Service pack 9 of product update 263 is available as of 6-1-2020
263SP9 General information Important: This update contains a database change. After installing this update your database will be updated when opening the database
263SP9 Legislation specific An error appeared when Opening Link: Components (HF 82.793.414) - Dutch legislation - 15/1/2020
263SP9 Legislation specific An error appeared when zooming in the payroll components (HF 82.793.054) - Dutch legislation - 13/1/2020
263SP9 Legislation specific Special tariff percentages 2020 - Dutch legislation - 15/1/2020
263SP9 Legislation specific Adjustment 'Nummer Inkomstenverhouding'field - Dutch legislation - 10/1/2020
263SP9 Legislation specific Changes when opening payroll year 2020 - Dutch legislation - 15/1/2020
263SP9 Legislation specific Adjustment addition private use of company car - Dutch legislation - 15/1/2020
263SP9 Exact Configurator When a card page was extend with both SDK and Exact Configurator an error could appear when editing the card (HF 82.418.467)
263SP9 CRM When multiple users create a quotation at the same time, an error could appear (HF 82.588.334)
263SP9 General and System When opening a document from a workspace in a new window, it was also opened in the current window (HF 82.612.563)
263SP9 Workflow An error could appear when opening the PSA hour entry screen (HF 82.625.222)
263SP9 Social Collaboration Deleting a post was not always working properly (HF 82.652.454)
263SP9 General and System It could happen that the StockBalances table was not included when running ESEDbUpgrade (HF 82.632.744)
263SP9 Workflow After submitting a request via a workspace, the incorrect workspace was opened (HF 82.686.418)
263SP9 CRM An error could appear when anonymising employees (HF 82.654.372)
263SP9 CRM Additional remarks section added for opportunity cards (HF 82.730.402)
263SP8 General information Service pack 8 of product update 263 is available as of 2-12-2019
263SP8 Documents It was sometimes possible to circumvent the 'Allow scripting' setting in the document type (HF 82.461.050)
263SP8 Exact Synergy Enterprise Web Services An error could appear when using the RequestFlow service on an extended request (HF 82.507.395)
263SP8 General and System The HRM Organization Chart was not loading when using a custom style sheet (HF 82.525.407)
263SP8 General and System Browsing to the next page in the ELIS monitor wasn't working properly (HF 82.527.877)
263SP8 Projects HTML code in the remarks of the project card was not always displayed correctly (HF 82.505.037)
263SP8 Exact Configurator It was not possible to recode item groups in Exact Globe Next when working with Exact Integrator (HF 82.550.072)
263SP8 Workflow In specific situations it was possible for a user with insufficient rights to change the status of a request (HF 82.523.579)
263SP8 HRM The message 'Security level - Must be greater than or equal to 10' when saving a new contract for an employee (HF 82.500.861)
263SP8 General and System When using a customized CSS style (set via Preferences) an error message could appear in various menu paths (HF 82.567.463)
263SP8 CMDM In a Synergy (CMDM) environment with multiple divisions, an error message could occur when copying items (HF 82.586.348)
263SP8 Workflow It was not possible to submit a request that was previously saved as a draft (HF 82.591.347)
263SP7 General information Service pack 7 of product update 263 is available as of 4-11-2019
263SP7 Mobile apps It could happen that documents for a service activity in the field service app weren't displayed (HF 82.494.489)
263SP7 CMDM It could happen that the discount general ledger of the assortments/item groups was emptied after synchronisation (HF 82.392.342)
263SP7 Service Management Solution It could happen that duplicate preventive maintenance proposals were shown (HF 82.397.899)
263SP7 Professional Services Automation It could happen that the activity was not selected properly when manually entering the activity in the hour entry screen (HF 82.352.262)
263SP7 CMDM It could happen that the date notation of the 'Log: Effective date' was not correct (HF 82.444.337)
263SP7 CRM An error could appear when opening a quotation (HF 82.439.442)
263SP7 Exact Integrator When recoding the item code of a synchronised item in Exact Globe Next from lowercase to uppercase it could happen that the item got deleted (HF 82.441.633)
263SP7 CMDM If a FTE was created and edited prior to enabling CMDM, it could happen that incorrect entitlements were generated during period closing (HF 82.350.935)
263SP7 Documents It could happen that a document couldn't be deleted in Internet explorer and Firefox (HF 82.462.824)
263SP6 General information Service pack 6 of product update 263 is available as of 7-10-2019
263SP6 Webservices A new service to return the account types is created and the CRMAllowSelect property is added to the GetSettings service (HF 82.068.357)
263SP6 CMDM It was not possible to link a person from another division to a contact (HF 82.169.760)
263SP6 SOI When saving a document via SOI when using version management an error could appear (HF 82.185.431)
263SP6 CMDM An error appeared when adding divisions to a person (HF 82.180.801)
263SP6 Social Collaboration It could happen that the title of announcements on the timeline wasn't displayed properly (HF 82.192.480)
263SP6 Social Collaboration A timeline post was submitted when using the key combination SHIFT+Enter or CTRL+Enter (HF 82.191.702)
263SP6 Workflow The wrong workspace was opened when clicking th3 logo (HF 82.317.217)
263SP6 Documents After deleting a document a message could be displayed mentioning that the document could not be opened because it does not exist (HF 82.324.821)
263SP6 SOI When using the 'Edit with' functionality in Chrome a message that Synergy Office Integration is required wrongly appeared (HF 82.251.103)
263SP6 Service Management Solution Contract lines without an end date that don't have to be invoiced were not displayed (HF 82.330.680)
263SP6 Social Collaboration In some situations it was not possible to post an announcement to Everyone (HF 82.193.805)
263SP6 SDK An error appeared when saving a custom widget (HF 82.330.429)
263SP6 General and System It was not possible to convert an Exact Globe Next database without E-Account to an Exact Synergy Enterprise database (HF 82.182.206)
263SP6 Documents After synchronizing a document from Exact Globe Next to Exact Synergy Enterprise there was no role linked to the documents (HF 82.331.363)
263SP6 Exact Integrator When synchronizing an imported request type from Exact Synergy Enterprise to Exact Globe Next many messages were generated in ELIS and not all properties of the request type were synchronized correctly (HF 82.247.453)
263SP6 Projects When adding members to a project the business component PRMember was used instead of PRMemberHumres (HF 82.167.125)
263SP6 Microsoft Reporting Services Integration The message ' The operation has timed out' could appear when opening a SSRS report (HF 82.376.647)
263SP6 Workflow It was not possible to import a request with the status 'Realized' or 'Processed' (HF 82.351.033)
263SP6 Word Merge When sending requests via Word merge, less requests than selected were displayed (HF 82.343.388)
263SP6 CMDM When editing the purchase price of an item this was not synchronized successfully to Exact Globe Next (HF 82.387.690)
263SP6 General and System Security improvement for the Embed widget (HF 82.350.962)
263SP5 General information Service pack 5 of product update 263 is available as of 3-9-2019
263SP5 General and System ESEDbUpgrade.exe checked for incorrect prerequisites (HF 82.080.636)
263SP5 CMDM If a FTE was created and edited prior to enabling CMDM, it could happen that incorrect entitlements were generated during period closing (HF 82.068.902)
263SP5 Documents The document editor could display an error when logged in as a reseller (HF 82.101.318)
263SP5 Social Collaboration The alignment of long posts with a numbered list was not correct (HF 82.104.754)
263SP5 CMDM The error "Entity: GLAccountDiscount:Mandatory: Discount" could appear during the exchange of items (HF 82.065.024)
263SP5 Social Collaboration It could happen that the simple request widget showed an error (HF 82.112.509)
263SP5 General and System New link on customized login page to request access to portal (HF 82.098.515)
263SP5 General and System It was not possible to convert an Exact Globe Next database without E-Account to an Exact Synergy Enterprise database (HF 82.061.369)
263SP5 General and System The Synergy Search Index Updater solution did not index attachments (HF 82.102.115)
263SP5 Service Management Solution A service order that is linked with a purchase order was not deleted when reopened (HF 82.090.367)
263SP5 SOI It could happen that a white screen was displayed when uploading an e-mail via SOI (HF 82.020.923)
263SP5 General and System It could happen that after an update the ELIS Dispatcher wasn't working anymore (HF 82.126.775)
263SP5 MS Exchange server connection Exchange Synchronization Out2Syn was not working for the Basic user (HF 82.121.621)
263SP5 Professional Services Automation It could happen that a hour planning request with a non billable item was displayed in the invoice proposal (HF 82.068.990)
263SP5 Documents Performance improvement for SOI when saving documents with tags (HF 82.064.378)
263SP5 Projects It was not possible to add people with the status 'Hired' as a member to a project (HF 82.105.652)
263SP5 Microsoft Reporting Services Integration An error could appear when collapsing a group in a SSRS report on a workspace (HF 82.132.380)
263SP5 Professional Services Automation It could happen that the overview of credit invoices did not display the correct information (HF 82.140.871)
263SP5 Service Management Solution It could happen that the hour line was deleted when authorizing the activity (HF 82.121.561)
263SP5 Social Collaboration In specific situations it could happen that the timeline could not load properly (HF 82.145.780)
263SP5 CMDM During the synchronization of assortments/item groups it could happen that the price difference GL field was emptied (HF 82.120.754)
263SP5 CRM After submitting a request via a workspace, the incorrect workspace was opened (HF 82.150.590)
263SP5 CMDM The Divisions section was displayed on the card of contacts that have portal access (HF 82.163.844)
263SP4 General information Service pack 4 of product update 263 is available as of 5-8-2019
263SP4 Social Collaboration No notifications were shown after a new news item was posted on the main timeline (HF 81.995.532)
263SP4 CMDM When using CMDM and multiple divisions, it could be that the cost centers were incorrectly synchronized to Synergy (HF 81.992.349)
263SP4 Social Collaboration It was no longer possible to search for Feeds through the search functionality (HF 81.983.362)
263SP4 Workflow It was not possible to request the workflow of an account via the partner portal (HF 81.987.072)
263SP4 Word merge When clicking 'Printable' when using Mail merge via the account card, an error message could appear (HF 81.992.713)
263SP4 Exact Integrator Because the ID generator did not work properly, errors were found during the hour entry process (HF 82.014.499)
263SP4 Social Collaboration It could happen that no new posts were displayed when clicking 'New posts' (HF 82.036.466)
263SP4 General and System Not all pages of the search results of the instant widget could be opened (HF 82.057.986)
263SP4 General and System When converting a Synergy ASP database to Exact Synergy Enterprise an error could appear when selecting the license (HF 82.029.924)
263SP4 CRM Security improvement on the opportunity card (HF 82.020.227)
263SP4 CMDM During the CMDM Conversion the message "System.Exception: Property: CompanyCode - Message: Data already exists.: Division - Account" could appear (HF 82.032.908)
263SP4 Legislation specific If the number of employees exceeded 250 it could happen that the employee data was not synchronized (HF 82.064.326) - Dutch legislation
263SP4 Legislation specific Improved integration with Exact Payroll Plus - Dutch legislation
263SP4 Service Management Solution The message "The given key was not present in the dictionary" was displayed in the log when generating an invoice proposal (HF 82.062.798)
263SP3 General information Service pack 3 of product update 263 is available as of 4-7-2019
263SP3 General information Important: This update contains a database change. After installing this update your database will be updated when opening the database
263SP3 Legislation specific When an employee has a maiden name and no middle name it could happen that the name was not correctly synchronized (HF 81.950.858) - Dutch legislation
263SP3 Social Collaboration The Like counter in the feeds only showed a maximum of 11 Likes (HF 81.954.348)
263SP3 HRM When changing the status of an employee via the SysMaint background job in a CMDM environment, the status was only updated on the person card but not on the division card (HF 81.954.304)
263SP3 Service Management Solution It could happen that a service activity could be authorized during the update of lines (HF 81.962.857)
263SP3 CRM The layout of the account card was not displayed correctly (HF 81.954.170)
263SP3 CRM The layout of the opportunity card was not displayed correctly (HF 81.954.222)
263SP3 Logistics The workflow and document links in the monitor of the item card weren't working properly (HF 81.954.227)
263SP3 SDK An error could appear when opening a workspace that contains a custom widget (HF 81.964.380)
263SP3 Exact Lightweight Integration Server Performance improvement for the Synergy Search Index Updater solution (HF 81.972.419)
263SP3 Service Management Solution It was not possible to move a part in a configuration outside de current tree (HF 81.970.679)
263SP3 Professional Services Automation When submitting hours via the hour entry app, the Hour planning & realization request was not created when the description was set to mandatory (HF 81.936.552)
263SP3 Documents It was not possible to open virtual attachment from some pages (HF 81.976.729)
263SP3 General and System Performance improvement for the Latest opportunities lost widget (HF 81.961.992)
263SP3 Professional Services Automation It could happen that the invoice could not be processed in Exact Globe Next, when the Exact Synergy Enterprise user was not an administrator (HF 81.980.574)
263SP3 Service Management Solution In specific situations it could happen that the request status was not in line with the activity status (HF 81.957.606)
263SP3 CRM The layout of the account card and Opportunity card wasn't displayed properly (HF 81.981.472)
263SP3 Exact Integrator After changing a recoded serial number, the change was synchronized which could lead to differences (HF 81.972.801)
263SP2 General information Service pack 2 of product update 263 is available as of 18-6-2019
263SP2 Projects The 'Invoice proposal line grouping' field on the project card was not visible when editing a project (HF 81.606.296)
263SP2 MS Exchange server connection It could happen that appointments that were created in Microsoft Outlook weren't synchronized to Exact Synergy Enterprise (HF 81.936.290)
263SP2 Social Collaboration The 'Say happy birthday' link was not always displayed on the birthday page (HF 81.943.694)
263SP2 Social Collaboration The embedded timeline did not work when a '<' was used in a post (HF 81.950.145)
263SP2 General and System It could happen that attachments couldn't be indexed for Search All (HF 81.889.550)
263SP2 Projects A link widget with a search result url on the project card, was not working properly in Firefox, Chrome and Edge (HF 81.942.550)
263SP2 Exact Integrator The error "Object reference not set to an instance or an object." could appear when using the SendToQueue tool (HF 81.888.319)
263SP1 General information Service pack 1 of product update 263 is available as of 3-6-2019
263SP1 General information Important: This update contains a database change. After installing this update your database will be updated when opening the database
263SP1 CRM An 'Access denied' message could appear when selecting an account in a quotation (HF 81.707.091)
263SP1 Exact Payroll Plus It could happen that a gross wage request kept re-appearing in the workflow (HF 81.816.022)
263SP1 Logistics The message 'Cannot be equal: Assortments' could appear when recoding assortments (HF 81.861.735)
263SP1 Professional Services Automation It could happen that the invoice could not be created in Exact Globe Next die to a message about an invalid date format (HF 81.827.703)
263SP1 Social Collaboration Embedding a feed for a hashtag was not working properly (HF 81.871.524)
263SP1 General and System The pre-requisites in ESEDbUpgrade weren't displayed correctly (HF 81.855.312)
263SP1 HRM When updating the FTE in a CMDM environment it could happen that the entitlements were not created correctly (HF 81.867.076)
263SP1 General and System Improvement in the Exact Elastisearch tool (HF 81.864.414 / 81.864.252)
263SP1 Service Management Solution When planning a service activity, a message about an invalid invoice debtor could appear (HF 81.857.701)
263SP1 General and System Improvements in the layout of the project, account, and opportunity cards
263SP1 CMDM A lot of messages were placed in the message queue when adding an employee to an hour item (HF 81.872.968)
263SP1 Exact Integrator During the synchronization of modified request types, were the Back office setting is enabled, errors could appear (HF 81.874.233)
263SP1 General and System Noise words was not working properly when using the Search all function (HF 81.874.200)
263SP1 General and System Enhancement for checking on editable fields for RequestFlow web service (HF 81.879.510)
263SP1 Professional Services Automation Allow submissions to complete month' with 'Include non-working days' setting didn't work correctly (HF 81.855.301)
Info   Performing an update of Exact Synergy Enterprise
Info   System requirements for Exact Synergy Enterprise
Info   Overview release notes Exact Synergy Enterprise per product update - English
Info   Overview release notes Exact Globe Next per product update - English
Info   Overview release notes Exact Synergy Enterprise per product update - Dutch
Info   Overview release notes Exact Globe Next per product update - Dutch
 
 
 

     
 Main Category: Attachments & notes  Document Type: Release notes main
 Category:  Security  level: All - 0
 Sub category:  Document ID: 29.025.256
 Assortment:  Date: 08-10-2020
 Release: 263  Attachment:
 Disclaimer