Exact Synergy Enterprise

Release notes Exact Synergy Enterprise - Product update 502 - Service packs

Besides the new product updates that are released twice a year, every month a new service pack is released. This service pack contains all updates and hotfixes from last period. A service pack also contains all improvements from previous service packs for this product update.

It is recommended that you always update to the new service pack. Besides the improvements made in the service packs, Exact always work on improving the performance and security of the software.

Below you'll find an overview of all enhancements, grouped by the service pack. Click on a tab to retrieve an overview of the enhancements in that service pack.
The numbers between brackets refer to the internal reference of the improvement.

To check which service pack is installed, you can check the 'ReadMe.txt' file that is located in the root directory of the Exact Synergy Enterprise installation.

You can go to Exact Synergy Enterprise - Product update 502 summary for more release notes. 

Product Name	Release	Max Tabs Per Line
Exact Synergy Enterprise	264	6

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SP	Subject	Description
502SP4	General information	Service pack 4 of product update 502 is available as of 17-11-2023
502SP4	General and System	An error "Invalid: Release" is shown when trying to download installation file from the Support portal (HF 86.825.276)
502SP4	SOI	Clicking Add at Corporate tags section while saving a document using Synergy Office Integration (SOI) will cause a scripting error (HF 86.744.931, 86.744.933)
502SP4	SOI	Clicking Contact browse button causes Synergy Office Integration to be unresponsive (HF 86.752.510)
502SP4	General and System	Error occurs when rebuilding repository, deploying or creating the absences XML, and then rebuilding the repository again (HF 86.744.781)
502SP4	MS Exchange server connection	Error received in ELIS when deleting appointment in Exact Synergy Enterprise even though synchronisation is set to Outlook to Synergy (HF 86.836.937)
502SP4	General and System	Files with filename of more than 100 characters cannot be uploaded (HF 86.828.531, 86.841.664, 86.843.144, 86.845.171)
502SP4	Projects	Improved security when recording hour entries (HF 86.895.780)
502SP4	SOI	Item serial number is not displayed when Serial number browse button is clicked in Synergy Office Integration (HF 86.803.422)
502SP4	Legislation specific	Leg NL - New Special reason start absence field with 4 options is available in absence request to comply with ARBO requirements (HF 86.835.832)
502SP4	Legislation specific	Leg NL - Various improvements to ARBO integration related to return to work requests, employee contract hours, and employee details (HF 86.851.566)
502SP4	Legislation specific	Leg NL - XML file generated from Return to Work request sometimes contains errorneous code (HF 86.863.475)
502SP4	General and System	Migration from Azure Active Directory Authentication Library (ADAL) to Microsoft Authentication Library (MSAL) to continue using Federated Identity feature (HF 86.626.376, 86.736.322)
502SP4	Finance	The symbol "&" was not converted properly when managing invoicing terms (HF 86.845.546)
502SP4	General and System	When retrieving Globe data from Synergy, where the integration uses FID authentication, will result in error "Invalid: Back office - division" (HF 86.720.291)
502SP3	General information	Service pack 3 of product update 502 is available as of 4-9-2023
502SP3	SOI	A script error message appears when saving emails using Synergy Office Integration with the option "Follow up with request" (HF 86.698.398)
502SP3	General and System	Anonymising of master data is successful in Synergy but unsuccessful when synchronised to Globe+ (HF 86.724.039)
502SP3	CRM	Payment condition of quotations created in Synergy is not transferred properly when generating corresponding sales orders in Globe (BR 86.679.944)
502SP3	Legislation specific	The Absence.xml generated for Arbodienst specifies the employee's gender as "Male" even when the master data is not. This also causes Employee.xml to have the wrong gender after synchronisation (HF 86.719.991)
502SP3	General and System	Upgrade of ESE database for EG+ compatibility (HF 86.624.805)
502SP3	General and System	Migration from Azure Active Directory Authentication Library (ADAL) to Microsoft Authentication Library (MSAL) to continue using Federated Identity feature (HF 86.736.321)
502SP3	Professional Services Automation	Work In Progress is not released in EG+ when Invoice Proposal Request is approved and processed after approved hours are changed. (BR 86.673.502)
502SP2	General information	Service pack 2 of product update 502 is available as of 7-8-2023
502SP2	Service Management Solution	Configuration only displays up to 2 levels for Service Management Solution request although there are many sublevels (86.677.191)
502SP2	Documents	Emails sent through Exchange Online using a Word Merge template does not include the template's image(s) (86.612.831)
502SP2	Exact Lightweight Integration Server	Improved compatibility between Exact Synergy Enterprise and Exact Globe+ - Personal Data Protection add-on (HF 86.617.131)
502SP2	Exact Lightweight Integration Server	Improved compatibility between Exact Synergy Enterprise and Exact Globe+ - Service Management System add-on (HF 86.617.106)
502SP2	Workflow	Possible to hit error while creating multiple requests then browsing (F2) at a field (86.639.787)
502SP2	Professional Services Automation	Received error popup, after running Timesheet.core background job to process Invoice Proposal Request, although it was processed successfully (86.613.780)
502SP2	HRM	Selected free fields only sometimes show up as columns in HRM search result page (86.611.528)
502SP2	Payroll	Synchronising with Payroll Plus/Loket intregation: When inactive date is empty, the field/block Term.Date in Payroll Plus is filled. (HF 86.625.926)
502SP2	Service Management Solution	Unselecting a configuration causes previously realised or authorised hour and material lines to be deleted (BR 86.596.975)
502SP1	General information	Service pack 1 of product update 502 is available as of 14-7-2023
502SP1	CMDM	Add checks to ensure CMDM is compatible with Exact Synergy and Exact Globe+ product update 502 (HF 86.569.176)
502SP1	ELIS	Add checks to ensure ELIS is compatible with Exact Synergy and Exact Globe+ product update 502 (HF 86.569.175)
502SP1	Exact Lightweight Integration Server	ELIS: Add checks to ensure compatibility with Synergy 502 and Globe+ 502 (HF 86.617.131, HF 86.617.106 and HF 86.588.328)
502SP1	HRM	Free fields showing incorrect label and values in the people search result screen (HF 86.583.301)
502SP1	Exact Lightweight Integration Server	One of the asset will not be synchronised when linking two assets with the same serial number to different items (HF 86.615.701)
502SP1	Service Management Solution	Status and action columns do not fit on the page when clicking on an hour or material line in a multiple service request (HF 86.539.995)
Info		Performing an update of Exact Synergy Enterprise
Info		System requirements for Exact Synergy Enterprise
Info		Overview release notes Exact Synergy Enterprise per product update - English
Info		Overview release notes Exact Globe Next per product update - English
Info		Overview release notes Exact Synergy Enterprise per product update - Dutch
Info		Overview release notes Exact Globe Next per product update - Dutch