Release notes mobile solutions

Exact Synergy app

Field service H app

• View this app in Google Play
• Latest change - version 5.5.1 (26-09-2022)
We have made the app even better!
Here are the main improvements:

• Improvement for Federated Identity environments.
• And of course, we made some minor improvements, as always!
• Requirements
• Android 5.0 or above
• TLS 1.2 or higher
The app can be used as of Exact Synergy Enterprise Product Update 252. Some functionality is added in combination with higher product updates. More information about new functionality can be found in the 'What's new' in the settings of the App.

• View this app in Google Play
• Latest change - version 5.3 (15-06-2022)
Based on your feedback, we improved the Field Service H app with this new version:
• Searching in the serial number browser will now show the complete list of serial numbers.
• When uploading changes to Synergy (when working in the Local mode), the status of the service activity is checked to prevent incorrect adjustments.
• In some situations, it was not possible to select photos when adding photos to a request. This has been solved.
• A message about a missing table was shown sometimes. This has been solved.
• And as usual we made some minor changes to improve the app.
• Requirements
• Android 5.0 or above
• TLS 1.2 or higher
The app can be used as of Exact Synergy Enterprise Product Update 265. Some functionality is added in combination with higher product updates. More information about new functionality can be found in the 'What's new' in the settings of the App.

Exact Synergy app

Exact Synergy Classic app

• View this app in iTunes
• Latest change - version 5.5.1 (26-09-2022)
We have made the app even better!
Here are the main improvements:

• Improvement for Federated Identity environments.
• And of course, we made some minor improvements, as always!
• Requirements
• iOS 10.0 or above
• TLS 1.2 or higher
The app can be used as of Exact Synergy Enterprise Product Update 252. Some functionality is added in combination with higher product updates. More information about new functionality can be found in the 'What's new' in the settings of the App.

• View this app in iTunes
• Latest change - version 1.0.2 (14-05-2016)
In a request card, the app sometimes closed when browsing on a field that had a specific dependency on a different field. This has been solved.
• Requirements
• This version is supported for iOS 5.1 and above.
This version of the app is optimized for Exact Synergy Enterprise Product Update 252 and above, but will work with other supported Exact Synergy (Enterprise) versions as well.

Field service H app

• View this app in iTunes
• Latest change - version 5.3 (15-06-2022)
Based on your feedback, we improved the Field Service H app with this new version:
• Searching in the serial number browser will now show the complete list of serial numbers.
• When uploading changes to Synergy (when working in the Local mode), the status of the service activity is checked to prevent incorrect adjustments.
• In some situations, it was not possible to select photos when adding photos to a request. This has been solved.
• A message about a missing table was shown sometimes. This has been solved.
• And as usual we made some minor changes to improve the app.
• Requirements
• iOS 10.0 or above
• TLS 1.2 or higher
The app can be used as of Exact Synergy Enterprise Product Update 265. Some functionality is added in combination with higher product updates. More information about new functionality can be found in the 'What's new' in the settings of the App.

Exact Synergy app

Exact Synergy Classic app

• View this app in Windows Store
• Latest change - version 5.5.1 (26-09-2022)
With this new version of the Synergy app, we again have made some nice improvements.
• You can see a lot more information on the account card (when using PU 500 or higher)! Of course, what you see depends on what you are allowed to see.
• In the calendar, you can see the public holidays as defined in Exact Synergy (when using PU 500 or higher).
• Uploading files (for example, in a request or a document) is now a lot faster!
• Improvement for Federated Identity environments.
• And of course, we made some minor improvements, as always!
Please do not forget to give us your feedback (available via the settings in the app)!
• Requirements
• Windows 10 or above
• TLS 1.2 or higher
The app can be used as of Exact Synergy Enterprise Product Update 252. Some functionality is added in combination with higher product updates. More information about new functionality can be found in the 'What's new' in the settings of the App.

• View this app in Windows Store
• Latest change - version 1.0 (03-12-2016)
• Take your workflow, schedule, contacts and colleagues with you, wherever you go. Search, call or e-mail contacts and colleagues directly from Exact Synergy Classic. Enter expense claims or book your time from any location.
• Exact Synergy Classic is free for all users of Exact Synergy Enterprise.
• Features:
• Access to your workflow.
• Manage your own schedule and view schedules of colleagues.
• View, process, create or edit requests.
• Access client information and communications. Directly call or email them or plan your route.
• Access basic colleague information and directly call or email them or check their agenda's.
• Book your expense claim by making a picture of your receipt. The expenses can be booked on a project or account.
• Easily confirm and enter billable time which will directly enter the billing process.
• Apply for your vacation.
• Requirements
Exact Synergy Enterprise (as of Product update 249).
Windows Phone 8 or higher.

Field service H app

• View this app in Windows Store
• Latest change - version 5.3 (15-06-2022)
Based on your feedback, we improved the Field Service H app with this new version:
• Searching in the serial number browser will now show the complete list of serial numbers.
• When uploading changes to Synergy (when working in the Local mode), the status of the service activity is checked to prevent incorrect adjustments.
• A message about a missing table was shown sometimes. This has been solved.
• And as usual we made some minor changes to improve the app.
• Requirements
- Windows 10 or above
- TLS 1.2 or higher
- The app can be used as of Exact Synergy Enterprise Product Update 265. Some functionality is added in combination with higher product updates. More information about new functionality can be found in the 'What's new' in the settings of the App.