One moment please...
 
 
Exact Synergy Enterprise   
 

Release notes Exact Synergy Enterprise - Product update 261 - Service packs

Untitled 1

Besides the new product updates that are released twice a year, every month a new service pack is released. This service pack contains all updates and hotfixes from last period. A service pack also contains all improvements from previous service packs for this product update. 

Below you'll find an overview of all enhancements, grouped by the service pack. Click on a tab to retrieve an overview of the enhancements in that service pack.
The numbers between brackets refer to the internal reference of the improvement.

To check which service pack is installed, you can check the 'ReadMe.txt' file that is located in the root directory of the Exact Synergy Enterprise installation.

Product Name Release Max Tabs Per Line
Exact Synergy Enterprise 259 6
     
Normal Text Normal Back Hover Text Border Tab: Normal Back Tab: Normal Text Tab: Selected Back Tab: Selected Text Tab: Hover Back Tab: Tab Hover Text
black white grey White lightgrey black darkgray white grey black

SP Subject Description
261SP23 General information Service pack 23 of product update 261 is available as of 7-10-2019
261SP23 General information Service pack 23 is the last service pack for product update 261
261SP23 CMDM It was not possible to link a person from another division to a contact (HF 82.169.760)
261SP23 Documents Performance improvement for OneDrive integration (HF 82.228.416)
261SP23 General and System Security improvement for the Embed widget (HF 82.392.734)
261SP22 General information Service pack 22 of product update 261 is available as of 3-9-2019
261SP22 CMDM The error "Entity: GLAccountDiscount:Mandatory: Discount" could appear during the exchange of items (HF 82.065.024)
261SP22 SOI It could happen that a white screen was displayed when uploading an e-mail via SOI (HF 82.020.923)
261SP22 Documents Performance improvement for SOI when saving documents with tags (HF 82.064.378)
261SP22 CMDM If a FTE was created and edited prior to enabling CMDM, it could happen that incorrect entitlements were generated during period closing (HF 82.141.168)
261SP22 MS Exchange server connection Exchange Synchronization Out2Syn was not working for the Basic user (HF 82.161.5991)
261SP21 General information Service pack 21 of product update 261 is available as of 5-8-2019
261SP21 General information There are no changes in service pack 21 in comparison to service pack 20. Check the other tabs for the changes in the other service packs.
261SP20 General information Service pack 20 of product update 261 is available as of 1-7-2019
261SP20 General and System The error 'Object reference not set to an instance of an object' could appear when assigning the administrator role to a user (HF 81.955.740)
261SP20 Service Management Solution It was not possible to move a part in a configuration outside de current tree (HF 81.970.679)
261SP19 General information Service pack 19 of product update 261 is available as of 18-6-2019
261SP19 Projects The 'Invoice proposal line grouping' field on the project card was not visible when editing a project (HF 81.606.296)
261SP19 Exact Integrator During the synchronization of modified request types, were the Back office setting is enabled, errors could appear (HF 81.884.117)
261SP18 General information Service pack 18 of product update 261 is available as of 3-6-2019
261SP18 Workflow It was possible for suppliers to create a request without an attachment, while an attachment is mandatory according the request type definition (HF 81.828.569)
261SP18 General and System The suggestions in the request type search field when creating a new request were not displayed properly (HF 81.852.669)
261SP18 Service Management Solution When planning a service activity, a message about an invalid invoice debtor could appear (HF 81.857.701)
261SP18 CMDM The synchronization was not triggered when some fields of an account were updated via the batch update function (HF 81.840.156)
261SP18 CMDM A lot of messages were placed in the message queue when adding an employee to an hour item (HF 81.872.968)
261SP17 General information Service pack 17 of product update 261 is available as of 6-5-2019
261SP17 CRM In specific situations the error 'The given key was not present in the dictionary' could appear when opening a quotation (HF 81.738.226)
261SP17 Microsoft Reporting Services Integration When a SSRS report has a search dependent drop down box, the search criteria could disappear (HF 81.769.046)
261SP17 HRM When updating the FTE in a CMDM environment it could happen that the entitlements were not created correctly (HF 81.792.460)
261SP16 General information Service pack 16 of product update 261 is available as of 22-4-2019
261SP16 General and System It could happen that the wrong page was opened after closing a page (HF 81.734.239)
261SP16 CRM The error 'Invalid: Back office - Division' could appear when creating a quotation (HF 81.724.031)
261SP16 General and System It could happen that it was not possible to manually fill the date in a date field in Firefox (HF 81.721.066)
261SP16 CRM The sorting when searching for quotations wasn't working properly (HF 81.701.862)
261SP16 Exact Synergy Enterprise Web Services An access denied message was displayed when opening an IIR document via the mobile view (HF 81.748.887)
261SP16 General and System It could happen that the anonymising of persons was not working (HF 81.693.863)
261SP16 Service Management Solution Indexation did not follow the date format as defined in the system settings (HF 81.741.140)
261SP15 General information Service pack 15 of product update 261 is available as of 12-4-2019
261SP15 Service Management Solution When both the service management solution and PSA solution are installed, it could happen that the error log displayed an error when generating an invoice proposal (HF 81.509.369)
261SP15 Social Collaboration When some users access a workspace that has an embed widget, errors were displayed in the log (HF 81.430.288)
261SP15 Web Services The absence entitlements were not correctly displayed in the apps (HF 81.684.932)
261SP15 CMDM After editing an existing supplier, the message 'the given key was not present in the dictionary' could appear during the synchronisation (HF 81.719.967)
261SP14 General information Service pack 14 of product update 261 is available as of 1-4-2019
261SP14 Logistics Free Yes/No fields weren't displayed properly in the item search results (HF 81.606.528)
261SP14 Exact Lightweight Integration Server It could happen that the ELIS console wasn't responding when checking for updates for the Exact Payroll Plus solution (HF 81.575.691)
261SP14 CMDM When changing the address after changing a not validated account to customer, the synchronization was not performed successfully (HF 81.673.795)
261SP13 General information Service pack 13 of product update 261 is available as of 4-3-2019
261SP13 HRM When updating the FTE in a CMDM environment it could happen that the entitlements were not created correctly (HF 81.518.320)
261SP13 General and System The error 'Failed to initialize Notification' could appear when creating requests via the Event manager (HF 81.548.830)
261SP12 General information Service pack 12 of product update 261 is available as of 22-2-2019
261SP12 General information Important: This update contains a database change. After installing this update your database will be updated when opening the database
261SP12 SOI A javascript error could appear when using SOI (HF 81.407.667)
261SP12 Service Management Solution It could happen that no cost center or cost unit was filled in the generated warranty transaction (HF 81.411.024)
261SP12 Professional Services Automation When approving hours, the hours entered on child projects weren't displayed (HF 81.447.871)
261SP12 Service Management Solution When planning a service activity, a message about an invalid invoice debtor could appear (HF 81.404.964)
261SP12 Service Management Solution It was possible to plan a service activity without a date (HF 81.406.295)
261SP12 Documents In the expanded view of the document search an error could appear for documents with attachments without an extension (HF 81.429.571)
261SP12 CRM When updating the quantity in a quotation the amount was not correctly updated (HF 81.390.964)
261SP12 Legislation specific Several improvements with regards to the synchronization of middle name, housenumber, contract end date, and name presentation between Exact Synergy Enterprise and Exact Payroll Plus (HF 81.472.200) - Dutch legislation
261SP12 Professional Services Automation It was possible to submit a timesheet for non-project hours when no request type was filled (HF 81.434.573)
261SP12 Workflow The sorting order of the workflow search was not working properly (HF 81.474.440)
261SP12 Workflow When adding a workflow pivot analysis to a workspace it could happen that the it did not display the correct axis values (HF 81.482.361)
261SP12 Microsoft Reporting Services Integration The Use Default Values setting of the Reporting services widget was not working correctly (HF 81.474.862)
261SP12 CMDM During the CMDM conversion of people the error 'Mandatory: Creditor code' could appear (HF 81.417.099)
261SP12 CMDM An error appeared when generating a debtor code of more than 6 characters for a non-CMDM division (HF 81.499.252)
261SP12 Service Management Solution After editing a service configuration from a customer card, the service management menu was opened instead of the last visited page (HF 81.468.729)
261SP12 Legislation specific Improved handling with regards to the synchronization of request for net payments (HF 81.499.748) - Dutch legislation
261SP12 Service Management Solution It was not possible to enter hours with decimals on the resource tab of a service activity (HF 81.499.226)
261SP12 Workflow When exporting requests to Microsoft Excel, the applied filtering was not taken into account (HF 81.508.220)
261SP11 General information Service pack 11 of product update 261 is available as of 25-1-2019
261SP11 General information Important: The system requirements have changed as of this service pack. For more information, see System Requirements for Exact Synergy Enterprise Product Update 261
261SP11 Service Management Solution In specific situations it could happen that the last indexation date of a contract was not correctly updated (HF 81.323.848)
261SP11 Service Management Solution The agreement start date was not used in preventive maintenance (HF 81.315.666)
261SP11 Exact Configurator Performance improvement when creating entities (HF 80.920.724)
261SP11 Logistics When searching for items the item picture was not always displayed in the search results (HF 81.342.728)
261SP11 CMDM It could happen that a division couldn't be unlinked from a supplier (HF 81.341.759)
261SP11 Service Management Solution If an error about invalid cost center or /cost units occurred when sending the invoice to Exact Globe Next, it could happen that the invoice was still created (HF 80.948.062)
261SP11 HRM If a vacation request ends in the next year, the year end balance was not displayed correctly (HF 81.376.674)
261SP11 Service Management Solution It could happen that it was not possible to plan, realize and authorize a service request (HF 81.369.706)
261SP11 Professional Services Automation A user with the hour entry role could not create PSA requests (HF 81.383.969)
261SP10 General information Service pack 10 of product update 261 is available as of 7-1-2019
261SP10 Service Management Solution The description of an agreement line wasn't fully printed on the invoice (HF 80.940.310)
261SP10 CMDM The value of the 'Shelf life' field wasn't correctly synchronized (HF 80.930.437)
261SP10 CMDM The CMDM conversion failed when there were accounts with and account code of more than 6 digits (HF 81.331.578)
261SP10 Social Collaboration When some users access a workspace that has an embed widget, errors were displayed in the log (HF 81.183.843/81.293.578/81.285.501)
261SP10 SDK MemoField with ButtonLayout=ButtonOnly was not working (HF 81.189.804)
261SP10 CMDM In the CMDM configuration screen it was not possible to connect to the Exact Globe Next database (HF 81.176.633)
261SP10 Professional Services Automation When closing the hour entry page for a person a message was displayed that changes are not saved, even though no changes were made (HF 81.222.578)
261SP10 Logistics Searching for items based on the 'Item code: Account' field did not work correctly (HF 81.178.006)
261SP10 Exact Synergy Enterprise Web Services The webservice 'add comment' was not working properly (HF 81.282.789)
261SP10 General and System The search bar was displayed twice sometimes (HF 81.286.529)
261SP10 Professional Services Automation Changing the planning by drag and drop was not working correctly in the Day view (HF 81.290.552)
261SP10 Exact Integrator During the exchange of request types/activity types it could happen that the ones in Exact Synergy Enterprise were overwritten (HF 81.290.537)
261SP9 General information Service pack 9 of product update 261 is available as of 3-12-2018
261SP9 HRM The filtering when authorizing HR changes was not correct (HF 80.871.887)
261SP9 Projects When copying a WBS line it could happen that the total wasn't calculated correctly (HF 80.924.755)
261SP9 General and System It was possible to import more templates for 'Best Practice' than just the templates that were certified for product updates 261 and 262 (HF 80.923.645)
261SP9 Professional Services Automation When an hour planning request was created via the planning page, which was then dragged from the WBS lines, an incorrect value was registered so that it was not possible to register hours in Exact Globe (HF 80.936.638)
261SP9 CRM The performance while working with quotations was not optimal (HF 80.832.054, 80.832.055, 80.832.059)
261SP9 Projects It was not possible to add members to a project via the search functionality (HF 80.946.632)
261SP9 SOI When a default document type, for email in Outlook, was set in Exact Synergy, the 'Save as' functionality in Outlook became slow (HF 80.949.006)
261SP9 Professional Services Automation When using ELIS, the wrong contact person was linked to the invoice (HF 80.943.967)
261SP8 General information Service pack 8 of product update 261 is available as of 5-11-2018
261SP8 Service Management Solution In specific scenario's it could happen that the discount for additional lines in a service activity wasn't applied correctly (HF 80.810.825)
261SP8 Projects It was not possible to edit in internal project when there is an incomplete billable request linked to the project (HF 80.801.949)
261SP8 Service Management Solution It could happen that a service activity could be authorized while the period was closed (HF 80.825.214)
261SP8 Service Management Solution It could happen that the description of the contract agreement wasn't used when generating a service invoice (HF 80.811.487)
261SP8 Service Management Solution After changing the view in the dispatch board schedule view, it was not refreshed (HF 80.824.937
261SP8 Microsoft Reporting Services Integration When refreshing a report it could happen that the multi-select values in the criteria were reset to default (HF 80.773.599)
261SP8 Projects It could happen that a contact with portal access was displayed in the Hour realization overview (HF 80.828.438)
261SP8 General and System In the Field Service (Q) app not all screens were displayed in French (HF 80.844.830)
261SP8 General and System Improvement when scrolling in the timeline in the mobile apps (HF 80.833.386)
261SP8 General and System Missing Polish translations (HF 80.857.589)
261SP8 Service Management Solution It could happen that the status of a service activity wasn't updated correctly when authorizing the service activity (HF 80.798.994)
261SP8 Professional Services Automation When the project manager was changed for a rejected timesheet, it could happen that it could not be approved anymore (HF 80.735.324)
261SP8 General and System Security improvement in SysPopUpFrame.aspx en SysConfirm.aspx (HF 80.873.360/80.873.358)
261SP7 General information Service pack 7 of product update 261 is available as of 4-10-2018
261SP7 General information Important: This update contains a database change. After installing this update your database will be updated when opening the database
261SP7 Service Management Solution It could happen that the preventive maintenance could be generated multiple times (HF 80.706.608)
261SP7 Workflow When approving a request, the security level of the approver was taken into account when validating serial number and item dependency (HF 80.734.235)
261SP7 Exact Integrator An error could appear when recoding accounts with different cmp_wwn codes (HF 80.702.850)
261SP7 Documents After creating a dealer portal it could happen that it could not be displayed correctly (HF 80.761.770)
261SP7 General and System It could happen that the password in the back office connection setting couldn't be saved (HF 80.771.473)
261SP7 Service Management Solution It was not possible to plan engineers for other divisions via the plan board (HF 80.774.005)
261SP7 Finance Back-office connection enhanced for HRM divisions (HF 80.753.573)
261SP7 Professional Services Automation When a person without rights to plan others opened a planning request, the incorrect person was displayed in the 'Person' field (HF 80.771.713)
261SP7 Service Management Solution When dragging a request on the dispatch board schedule view it could happen that the wrong request was dragged (HF 80.781.140)
261SP6 General information Service pack 6 of product update 261 is available as of 7-9-2018
261SP6 CMDM It could happen that an item could be deleted while it was used in a quotation (HF 80.532.501)
261SP6 Workflow Searching for request types based on a description on another language wasn't working properly (HF 80.549.730)
261SP6 Service Management Solution It could happen that the status of a service activity was not displayed correctly on the dispatchboard schedule view (HF 80.556.037)
261SP6 Assets It could happen that it was not possible to select a serial number (asset) in a request (HF 80.538.189)
261SP6 General and System In certain environments it could happen that the topmenu of Exact Synergy Enterprise could not load correctly (HF 80.596.160)
261SP6 SOI Hyperlink for Synergy Office Integration (SOI) installation renamed (HF 80.602.564)
261SP6 General and System It could happen that the Exact Dispatcher service was not available after performing an update (HF 80.608.333)
261SP6 General and System Indexing large attachments for Search All wasn't working properly (HF 80.595.622)
261SP6 General and System BrowserWhereClause was not applied correctly to browser filters in browse field (HF 80.619.945)
261SP6 Professional Services Automation When copying a deliverable, the description was not copied correctly when it contains diacritics (HF 80.562.732)
261SP6 HRM It was not possible to add the Basic user role to a user without roles, that is linked to a project (HF 80.603.089)
261SP6 CMDM The performance when recoding accounts was not optimal (HF 80.627.592)
261SP6 Workflow Creating a request via an URL with a prefilled RelatedRequestID did not work (HF 80.630.340)
261SP6 Service Management Solution It could happen that the discount for additional lines in a service activity wasn't applied correctly (HF 80.635.636)
261SP6 General and System In some screens the Polish translation were not available (HF 80.635.353)
261SP6 Exact Integrator It could happen that the synchronization of addresses wasn't performed correctly (HF 80.390.040)
261SP6 HRM When entering a German social security number, a validation error could appear (HF 80.595.618)
261SP6 HRM Remarks field for performance review could not be saved (HF 80.601.991)
261SP6 HRM An employee with 0.00 FTE was counted as 1.00 FTE in the HRM pivot analysis (HF 80.608.362)
261SP6 CRM When a stage was used in the selection criteria for an opportunity pivot, an error could appear (HF 80.643.992)
261SP6 SOI When SSL 3.0, TLS 1.0 and TLS 1.1 are disabled, SOI can now use TLS 1.2 (HF 80.694.995)
261SP6 HRM Improvement when anonymising debtors/creditors with the same debtor code and creditor code (HF 80.643.051)
261SP5 General information Service pack 5 of product update 261 is available as of 7-8-2018
261SP5 General information Important: This update contains a database change. After installing this update your database will be updated when opening the database
261SP5 CMDM when using the Enter key to save it could happen that the data wasn't correctly validated (HF 80.403.672)
261SP5 Service Management Solution A blocked contract that was linked to a service activity wasn't displayed (HF 80.432.620)
261SP5 General and System The overflow button in the timeline wasn't displayed correctly (HF 80.438.474)
261SP5 Documents An Out of memory error could appear when uploading large attachments to documents (HF 80.158.908)
261SP5 Logistics It could happen that the search results when searching for items weren't displayed correctly (HF 80.436.071)
261SP5 General and System When editing an employee it could happen that he was linked multiple times to the same personal data classification were the 'Automatic linking' option was selected (HF 80.533.630)
261SP5 General and System Security improvement for the Social Collaboration web APIs (HF 80.532.228)
261SP5 Exact Synergy Enterprise Web Services It could happen that the rights for editing account information weren't applies correctly via the MobileAccount webservice (HF 80.501.049)
261SP5 Exact Integrator When changing the invoice address of a contact in Exact Synergy Enterprise, it could happen that the address information of the contacts wasn't correctly synchronized to Exact Globe Next (HF 80.533.432)
261SP5 General and System In specific situations it could happen that the deletion of documents and request was not performed correctly when anonymising personal data (HF 80.535.461)
261SP4 General information Service pack 4 of product update 261 is available as of 17-7-2018
261SP4 General and System The Feeds option was not available in the search menu (HF 80.398.241)
261SP4 CRM When saving a new payment condition an SQL error could appear (HF 80.362.634)
261SP4 General and System When anonymizing contracts via the 'Selections/Actions' option an SQL error could appear (HF 80.400.293)
261SP4 Documents Enhancement of the document security at the Customer portal (HF 80.408.472)
261SP4 Social Collaboration An incorrect image was displayed for emoji in comments on group wall (HF 80.417.396)
261SP4 General and System Regularly, the popup windows were not working correctly anymore (HF 80.423.195)
261SP3 General information Service pack 3 of product update 261 is available as of 3-7-2018
261SP3 General and System The indicator for new workflow items wasn't working correctly (HF 80.378.654)
261SP3 General and System The ALT-T key combination was used for adding a timestamp in a request and for share to timeline (HF 80.329.948)
261SP3 General and System New features added for General Data Protection Regulation (GDPR) (HF 80.356.892)
261SP3 Logistics It could happen that a person could not view the parent/child configuration of an item due to insufficient rights, while he is linked to the item (HF 80.352.283)
261SP3 Service Management Solution It was possible to click the 'Authorize' button while hour line was not realized (HF 80.345.563)
261SP3 Projects When importing offline hours for an internal project, an error could appear (HF 80.351.871)
261SP3 SOI When using the accounts import wizard a script error could appear (HF 80.282.183)
261SP3 SOI Multi-factor authentication supported in SOI (HF 80.322.304)
261SP3 General and System An error could appear when deleting an employee (HF 80.368.032)
261SP3 General and System In some locations the image for the default news group wasn't correctly displayed (HF 80.364.707)
261SP3 Logistics It was not possible to zoom to serial/batch details of an item (HF 80.350.143)
261SP3 General and System When anonymising personal data it could happen the the attachments of a request weren't correctly deleted (HF 80.357.576)
261SP3 General and System It was not possible to use the 'Embed this feed' functionality without the scripting editor role (HF 80.322.483)
261SP2 General information Service pack 2 of product update 261 is available as of 18-6-2018
261SP2 General and System When working with Internet Explorer 10 it could happen that the menu options weren't displayed correctly (HF 80.329.828)
261SP2 HRM It could happen that not all requests were displayed when viewing the planning of the subordinates (HF 80.328.425)
261SP1 General information Service pack 1 of product update 261 is available as of 11-6-2018
261SP1 General information Important: This update contains a database change. After installing this update your database will be updated when opening the database
261SP1 Service Management Solution When creating service activities from an installation order it could happen that duplicate lines were created (HF 80.286.940)
261SP1 General and System When many favorites were added to the hour entry page, the performance was not optimal (HF 80.215.641)
261SP1 CMDM It could happen that the item price per supplier wasn't correctly updated (HF 79.943.713
261SP1 Service Management Solution When a service activity was saved while the cursor was still in the quantity field, it could happen that an extra material line was created (HF 80.318.665)
261SP1 General and System Searching for request types wasn't working properly (HF 80.282.181)
261SP1 General and System The name of the save button in the news approval request was not correct (HF 80.322.486)
Info   Performing an update of Exact Synergy Enterprise
Info   System requirements for Exact Synergy Enterprise
Info   Overview release notes Exact Synergy Enterprise per product update - English
Info   Overview release notes Exact Globe Next per product update - English
Info   Overview release notes Exact Synergy Enterprise per product update - Dutch
Info   Overview release notes Exact Globe Next per product update - Dutch
 
 
 

     
 Main Category: Attachments & notes  Document Type: Release notes main
 Category:  Security  level: All - 0
 Sub category:  Document ID: 28.536.884
 Assortment:  Date: 08-10-2019
 Release: 261  Attachment:
 Disclaimer