Periodically a new version of Exact Synergy Enterprise is available for customers and resellers. With the use of the Internet the update procedures have been optimized so updates and patches can be easily downloaded. In order to download the latest files there should be access to the Internet. An update of Exact Synergy Enterprise is done in two steps:
The application used for updates is called Productupdater and can be found in the [<Exact Synergy Enterprise>\bin] directory. The application compares the files located in the program folder against the files in the Exact database and downloads the new files. By starting either the Productupdater_T15_AE.exe or Productupdater_T15_NL.exe the following screen appears:
Click on 'Ok' to start the update of the Exact Synergy Enterprise program.
After the installation completed successfully, the following pop up window appears:
After performing the update of program files Exact Synergy Enterprise it can occur that the database must be updated in order to continue. This mostly occurs when updating to a higher release of the software. The next screen will appear:
During this process several SQL scripts are run which :
Updating the database can only be executed by an user who has sufficient rights to access the database in SQL server, user that is administrator in Exact Synergy Enterprise but does not have SQL administrator rights will NOT be able to update the database. Beside the Integrated security, you can use a SQL-User who has sufficient rights to access the database in SQL server. Both users require the sql security role 'System Administrators' in order to successfully update the database.
Updates can be performed automatically by using additional command line parameters. To automate the update process SQL jobs or scheduled tasks can be used. If a parameter is not passed by the command line, the last used values will be used for the installation. The user password is the only exception on this rule.