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Exact Synergy Enterprise   
 

PU 506 | 505 | 504 (Synergy): Exact AI Assistant available in Exact Synergy Enterprise

We are excited to introduce the Exact AI Assistant to Exact Synergy Enterprise (ESE), your AI-powered support companion designed to help you get answers and guidance faster.

What’s new in ESE?

  • Exact AI Assistant icon: You will now see a new icon in the top-right menu bar. Click the   icon to launch the assistant.
  • Smart help in a pop-up window: The assistant opens in a separate browser window, ready to answer your questions about ESE.
  • Language support: The language is based on your ESE preferences. Currently available in Dutch and English. If your question is in a language other than Dutch or English, the assistant will respond in English by default.

What can the Exact AI Assistant do for me?

  • Answer questions about features in ESE.
  • Provide step-by-step guidance.
  • Help you navigate tasks more efficiently.

Additional features

  • Refresh button: Start a new conversation anytime.
  • Expand button: Resize the chat window for a better view. 

Requirements

To use Exact AI Assistant:

  • You will need an internet connection.
  • Your browser must allow access to https://services.exactshared.com. 

Things to note

  • The assistant opens in a new window (not embedded in ESE).
  • Positioning may vary slightly depending on your browser.
  • Content and behaviour are managed by Exact. 

     
 Main Category: Attachments & notes  Document Type: Release notes detail
 Category:  Security  level: All - 0
 Sub category:  Document ID: 32.775.814
 Assortment:  Date: 19-11-2025
 Release:  Attachment:
 Disclaimer

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