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System requirements for Exact Globe product update 398

These are the system requirements for product update 398 of Exact Globe. Please be informed that third party software products like for example Microsoft Windows, Microsoft Office and Microsoft SQL Server have their own system requirements which might be different from the system requirements of Exact Globe. Also Exact Synergy and Exact Synergy Enterprise have their own sets of system requirements that have to be taken into account.

A complete overview of the system requirements per release, can be found a the startpage of the system requirements 

Stand-alone scenario

Requirements for a workstation in a stand-alone environment

 

Supported system requirements

Recommended system requirements

Operating system

Windows XP (32 or 64 bit)
+ latest service pack
or
Windows Vista Ultimate, Business or Enterprise
(32 or 64 bit)
+ latest service pack

or

Windows 7 Ultimate, Enterprise or Professional Edition (32 or 64 bit)
+ latest service pack

Windows 7 Ultimate, Enterprise or Professional Edition 
+ latest service pack

Processor

X86 and X64 at 1,0 Ghz

X86 or X64 at 1,5 Ghz or more

Internal memory

512 MB RAM

1 Gb RAM or more

Free hard disk space

1,5 GB for a full installation including the help files

Besides 1.5 Gb for installation, at least the annual database growth should be available as extra free disk space.

Network connection

100 mbit\s

100 mbit\s

MS Office version

Microsoft Office XP
or

Microsoft Office 2003
or
Microsoft Office 2007

or
32-bit Version of Microsoft Office 2010 (locally installed)

32-bit Version of Microsoft Office 2010 (locally installed), excluding the click-to-run suite. For more information about 32-bit version and recommendation from Microsoft, click here.

Note: The quotation word merge functionality is not supported by versions 2007 and 2010. Click here (*) for more information.

MS SQL Server version

Microsoft SQL Server 2000 Desktop or Personal Edition (included in Standard Edition)
+ latest service pack

or

Microsoft SQL Server 2005 Express Edition or Workgroup Edition

+ latest service pack

or

Microsoft SQL Server 2008 Express Edition or Workgroup Edition
+ latest service pack

or

Microsoft SQL Server 2008 R2 
+ latest service pack

 

Note:
- SQL 2000 is not supported on Windows Server 2008
- SQL 2008 is not supported on Windows Server 2000

Microsoft SQL Server 2008 R2
+ latest service pack

Monitor resolution

Minimum 1024 x 768, maximum 1600 x 1200

Minimum 1024 x 768, maximum 1600 x 1200

 

Server and workstations

Requirements for a dedicated database server

 

Supported system requirements

Recommended system requirements

Operating system

Microsoft Windows 2003 Server Standard or Enterprise Edition
(32 or 64 bit)

+ latest service pack
or

Microsoft Windows Server 2008 (32 or 64 bit)

+ latest service pack

or

Microsoft Windows Server 2008 R2 (32 or 64 bit)

+ latest service pack

or
Microsoft Small Business Server
+ latest service pack

Microsoft Windows Server 2008 R2 (32 or 64 bit)

+ latest service pack

MS SQL Server version

Microsoft SQL Server 2000 MSDE, Standard or Enterprise Edition (32 or 64 bit)
+ latest service pack

or

Microsoft SQL Server 2005 Express, Workgroup, Standard or Enterprise Edition (32 or 64 bit)
+ latest service pack

or
Microsoft SQL Server 2008
Express, Workgroup, Standard or Enterprise Edition (32 or 64 bit)
+ latest service pack

or
Microsoft SQL Server 2008 R2
+ latest service pack


Note:
- SQL 2000 is not supported on Windows Server 2008
- SQL 2008 is not supported on Windows Server 2000

Microsoft SQL Server 2008 R2
+ latest service pack

 

Processor

X86 and X64 at 1.5 Ghz

Please refer to the table below on ‘sizing’

Internal memory

1 GB RAM

Please refer to the table below on ‘sizing’

Free hard disk space

The free hard disk space on the drive where the databases are stored should be 1,5 times the annual database growth. The free hard disk space on the drive where the operating system is installed and the drive where the tempdb of SQL Server is located should be at least 5 GB in total.

At least the annual database growth should be available as extra free disk space.

Network connection

100 mbit\s

100 mbit\s, no wireless connection


If Microsoft Windows 2003 Small Business Server 2003 R2 is used, Microsoft SQL Server 2000 needs to be
installed as an instance.

 

Sizing of a dedicated database server

Recommendation

Database size

RAM memory

Number of processors

Number of disks

Small business

< 2 GB

1 GB - 2 GB

1

1

Small / medium business

2 - 8 GB

1 GB - 2 GB

2

3

Medium / large business

8 - 25 GB

2 GB - 4 GB

2 - 4

5

Large business

25 - 50 GB

4 GB - 8 GB

4 - 8

10

Large business

> 50 GB

Analyses needed

Analyses needed

Analyses needed

 

Please also look at the SQL Server 2005 feature comparison matrix or the SQL Server 2008 feature comparison matrix of Microsoft,
in which the differences between the available editions of SQL Server are shown.


 

Requirements for a workstation in a network environment

 

Minimal system requirements

Recommended system requirements

Operating system

Windows XP (32 or 64 bit)
+ latest service pack 
or
Windows Vista Ultimate, Business or Enterprise (32 or 64 bit)
+ latest service pack

or

Windows 7 Ultimate, Enterprise or Professional Edition (32 or 64 bit)
+ latest service pack

Windows 7 Ultimate, Enterprise or Professional Edition 
+ latest service pack

 


 

Processor

X86 and X64 at 1,0 Ghz

X86 or X64 at 1,5 Ghz

Internal memory

512 MB RAM

1 GB RAM

Free hard disk space

1,5 GB for a full installation including the help files

1,5 GB for a full installation including the help files

Network connection

100 mbit\s

100 mbit\s, no wireless connection

MS Office version

Microsoft Office XP
or

Microsoft Office 2003
or
Microsoft Office 2007

or
32-bit Version of Microsoft Office 2010 (locally installed)

32-bit Version of Microsoft Office 2010 (locally installed), excluding the click-to-run suite. For more information about 32-bit version and recommendation from Microsoft, click here.

Note: The quotation word merge functionality is not supported by versions 2007 and 2010. Click here (*) for more information.

Monitor resolution

Minimum 1024 x 768, maximum 1600 x 1200

Minimum 1024 x 768, maximum 1600 x 1200

 

Above system requirements are based on a workstation in a network environment that is not running
any version of Microsoft SQL Server.

 

 

Terminal Servers
 

Requirements for dedicated Terminal Servers or virtual machines

 

Minimal system requirements

Recommended system requirements

Operating system

Windows 2003 with Terminal Services (32 or 64 bit)
+ latest service pack
or

Windows 2008 with Terminal Services (32 or 64 bits)
+ latest service pack

or

Windows Server 2008 R2 (32 or 64 bit) with Terminal Services
+ latest service pack
or

Citrix Metaframe XP or Citrix presentation server 4.5

Windows Server 2008 R2 (32 or 64 bit) with Terminal Services
+ latest service pack



 

Processor

1 Pentium IV processor per 10 users
(hyper threading not taken into account)

1 Xeon processor per 15 users
(hyper threading not taken into account)

Internal memory

512 MB RAM for operating system and
128 MB RAM per user

512 MB RAM for operating system and
192 MB RAM per user

Free hard disk space

 

 

Network connection

64 kbps for every 4 users
(other applications not included)

64 kbps for every 4 users
(other applications not included)

 

General requirements

  • Microsoft .Net framework 3.5 SP1 is required to work properly with Exact Globe. To download the Microsoft .NET Framework 3.5 SP1 click here.
  • Regularly backup the administrations/databases and store the backup on a different media device
    (not the machine where the Microsoft SQL Server is installed);
  • Perform regular database maintenance;
  • To update the software via the internet an internet connection is needed;
  • Use scalable hardware;
  • For support of Exact Globe in a WAN environment see document 10.287.204;
  • For support of Clustered SQL Server environment see document 10.573.735;
  • Exact Globe has been tested in a VMware environment. This test was conducted with VMware Server version 1.0.4 in combination with Windows Server 2003 and Microsoft Office 2003. This combination is supported as of release 382. For all other combinations, please see document 16.037.327;
  • The system requirements are based on the usage of Exact Globe only, if other applications are used on the same machines the requirements should be increased;
  • System requirements for Terminal Servers are based on dedicated Terminal Servers, which means no other applications are running. In case other applications are running as well, the hardware specifications should be increased accordingly;
  • In case multiple active directories are used and a trust needs to be established between those active directories, Windows Small Business Servers are not supported. A trust needs to be established if data needs to be send accross active directories;
  • Every new service pack is supported automatically by Exact, unless explicitly announced otherwise;
  • In a network environment a Microsoft Active Directory (domain) needs to be present. The workstations, the SQL Server and the Windows Terminal Server need to be part of the same active directory;
  • The use of Microsoft SQL Server 7.0 and Microsoft SQL Server 2000 on one server is not supported;
  • Microsoft Office 2003 Standard Edition does not support CRM wordmerge functionality due to limited functionality of this Standard Edition;
  • The system requirements of Exact Event Manager can be found in document 17.410.382
* As a result of a US court ruling, Microsoft issued an update for Microsoft Office Word 2007 and Microsoft Office Word 2010. The updated software does not include a particular custom XML tagging implementation. This particular custom XML tagging capability is used by Exact for Word merge in Exact Globe. We are currenly investigating other possiblities to provide you with the Word merge in Microsoft Office 2007 and Microsoft Office 2010. To read the official statement issued by Microsoft, click here and here (Word 2010). 

     
 Main Category: Support Product Know How  Document Type: Online help main
 Category: On-line help files  Security  level: All - 0
 Sub category: Details  Document ID: 20.693.139
 Assortment:  Date: 21-07-2011
 Release: 398  Attachment:
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