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WMS error "No allowed: Fulfilled more than ordered" or "No allowed: Received more than ordered"

Problem

Message "No allowed: Fulfilled more than ordered" shows when processing a WMS fulfillment, or message "No allowed: Received more than ordered" shows when processing a WMS purchase receipt.

 

Cause and solution

It is possible to fulfill more than ordered, or to add an extra (unplanned) item to a fulfillment. The way how an 'over' fulfillment of a planned item is processed, has changed in WMS end of November 2011, in release 403. With that change, the extra fulfilled quantity is split into a new order line, instead of increasing the quantity of the original order line. See also this release note.

The functional right to add extra order lines to a sales order is however managed by Exact Globe function roles. If the user who processes the fulfillment is lacking that right, error "No allowed: Fulfilled more than ordered" will show (this message is currently always shown in English, disregarding the configured user language).

The same applies to adding extra lines to a purchase receipt in WMS. To be able to process an added receipt line, the user has to have a specific function role.

The user requiring this right, is the user who starts the WMS Control Center in Globe to process the transaction, or when using the WMS RF services, the user configured as 'Log on' account for the service.

 

Granting rights for 'over' fulfillment and adding order lines

This right can be granted in via System, HR & Security, Security roles, Maintain. Select and open the role to be changed (of which the user is a member), and select the tab Rights.
Then, expand Functions and select the Sales check box. In the right pane, select the To allow extra quantities and additional items during fulfillment check box.
 

Granting rights for 'extra quantities and additional items'

This right can be granted in via System, HR & Security, Security roles, Maintain. Select and open the role to be changed (of which the user is a member), and select the tab Rights.
Then, expand Functions and select the Purchase check box. In the right pane, select the To allow extra quantities and additional items during receipt check box.
 

 

Related documents

     
 Main Category: Support Product Know How  Document Type: Support - On-line help
 Category: On-line help files  Security  level: All - 0
 Sub category: temporary  Document ID: 23.556.069
 Assortment:  Date: 28-04-2012
 Release:  Attachment:
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