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Exact Synergy Enterprise   

Release notes Exact Synergy Enterprise - Product update 501 - Service packs

Besides the new product updates that are released twice a year, every month a new service pack is released. This service pack contains all updates and hotfixes from last period. A service pack also contains all improvements from previous service packs for this product update. 

Below you'll find an overview of all enhancements, grouped by the service pack. Click on a tab to retrieve an overview of the enhancements in that service pack.
The numbers between brackets refer to the internal reference of the improvement.

To check which service pack is installed, you can check the 'ReadMe.txt' file that is located in the root directory of the Exact Synergy Enterprise installation.

Product Name Release Max Tabs Per Line
Exact Synergy Enterprise 264 6
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SP Subject Description
501SP5 General information Service pack 5 of product update 501 is available as of 6-3-2023
501SP5 Professional Services Automation Error task created in the PSA process is linked to the wrong person that causes unexpected behaviour in the timesheet leading to wrong payments (HF 86.226.603 and HF 86.240.470)
501SP5 SOI SOI not working after updating Synergy and new FID configuration (HF 86.215.452)
501SP5 General and System The ExactWebGuest user is now automatically created in the FID environment (HF 86.210.065)
501SP5 Exact Synergy Enterprise Web Services Unable to remove the value at quantity field in the hour entry app if the value is "0" (HF 82.494.503)
501SP4 General information Service pack 4 of product update 501 is available as of 7-2-2023
501SP4 General information Important: This update contains a database change. After installing this update your database will be updated when opening the database
501SP4 Documents After a letter is created from a request a new document is created when you click Close (HF 86.105.143)
501SP4 Service Management Solution Configuration details are not displayed in the requests (HF 86.134.188)
501SP4 Professional Services Automation Created draft hour cannot be displayed in the hour entry screen (HF 86.178.719)
501SP4 HRM It could happen that the bank account of an employee was not linked to the correct division (HF 86.119.108)
501SP4 Payroll Payroll Plus - Make correct mapping for employee contact information (HF 86.211.980)
501SP4 Projects Performance improvement for hour entry (HF 86.082.834)
501SP4 General and System Security improvement when using a password with special characters in a FID environment (HF 86.158.031)
501SP4 CMDM Synchronisation issue when a administration is excluded in ELIS CMDM solution (HF 86.176.579)
501SP4 General and System User without Administrator role cannot save Preferences (HF 86.201.909)
501SP4 SOI Whitelist warning is displayed instead of the actual warning when SOI encounters an error (HF 86.156.927)
501SP3 General information Service pack 3 of product update 501 is available as of 3-1-2023
501SP3 General and System Improvement for generating portal user passwords (HF 86.097.466)
501SP2 General information Service pack 2 of product update 501 is available as of 21-12-2022
501SP2 General and System It could happen that it was not possible to update the license when certain language settings were used on the SQL Server (HF 86.106.129)
501SP2 Professional Services Automation It was not possible to submit a timesheet when the previous week was still open, despite the setting being selected (HF 86.123.262)
501SP2 Service Management Solution The list with service configurations when creating service request now has paging which makes it load faster (HF 86.103.713)
501SP2 Exact Lightweight Integration Server Update to the Word Merge add-on for the support of sending emails using Exchange Online with OAuth (HF 86.120.450)
501SP2 Professional Services Automation When processing a Hour planning and realization request with half hours, the cost entry could not be registered in Exact Globe+ (HF 86.101.560)
501SP1 General information Service pack 1 of product update 501 is available as of 5-12-2022
501SP1 General and System 15-12-2022 - Microsoft has discontinued the support for Basic authentication in Exchange Online. Changes have been made to Exact Synergy Enterprise to support sending emails via Exchange Online with OAuth. To configure SMTP in Exchange Online you must select the ‘Exchange Online’ option in the ‘Server’ section of the HRM settings in menu Modules > HRM > Setup > General > Settings, and enter the Tenant ID, Client ID, and Client secret that you can obtain from the Azure portal. Read more (HF 86.079.993)
501SP1 MS Exchange server connection If the connection to Exchange Online was idle for more than a hour, the synchronisation from Exchange Online to Exact Synergy Enterprise did not work correctly anymore (HF 86.059.117)
501SP1 Service Management Solution It could happen that the service order in Exact Globe wasn't deleted after deleting the service request in Exact Synergy (HF 86.048.839)
501SP1 MS Exchange server connection The Exact exchange migration tool button was not working correctly (HF 86.084.676)
501SP1 Service Management Solution The retrieving of serial numbers for the service management requests caused 100% CPU usage (HF 86.082.685)
Info   Performing an update of Exact Synergy Enterprise
Info   System requirements for Exact Synergy Enterprise
Info   Overview release notes Exact Synergy Enterprise per product update - English
Info   Overview release notes Exact Globe Next per product update - English
Info   Overview release notes Exact Synergy Enterprise per product update - Dutch
Info   Overview release notes Exact Globe Next per product update - Dutch

 Main Category: Attachments & notes  Document Type: Release notes main
 Category:  Security  level: All - 0
 Sub category:  Document ID: 31.002.205
 Assortment:  Date: 06-03-2023
 Release: 501  Attachment: