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Exact Synergy Enterprise   
 

Searching for service activities for Service management

Menu path

Service management à Reports à Service activities à Service activities

Introduction

This page allows you to search for service activities.

Roles & rights

To search for service activities, function right 858 – View service lines is required. Users with the Service desk, Service engineer, Service planner, or Service manager role have this function right.

Note:

  • For more details on function rights, go to System à Setup à Security à Function rights.
  • For more details on roles, go to System à Setup à Security à Roles.

What version are you using?

The information in this document is based on product update 251.

How do I search for service activities?

  1. On the Service activities page, define the search criteria.
  2. Click Show. For more information, see Overview of service activities for Service management.

Tips and tricks

You can customize the fields and columns that you want to be displayed on the page by clicking Customize.

Buttons

Fields

Related documents

     
 Main Category: Support Product Know How  Document Type: Online help main
 Category: On-line help files  Security  level: All - 0
 Sub category: Details  Document ID: 23.297.959
 Assortment:  Date: 10-04-2014
 Release: 250  Attachment:
 Disclaimer

Attachments
ESE_PU251_OH - Searching for service activities for Service management-edited.docx 47.7 KB View Download