Problem

You are using Bartender to print labels, and you notice that the duplicate SSCC (pallet)- or box numbers are used within your warehouse

Description

First, please note that Bartender is not an Exact product. Please refer to Seagull Scientific for support on Bartender software.

Bartender can be used to automatically print labels in several steps of E-WMS processes.
One of these applications can be printing SSCC labels or box labels with unique sequence numbers.
Bartender can be configured to generate unique numbers for each label printed (Bartender 'serialization').
These generated numbers are stored within the label itself, making it necessary that the label is saved after each print (of one or more labels), to save the last used sequence number.

If you encounter the problem that the same sequence numbers are printed for the same or different label lay-outs, like duplicate SSCC or box numbers, please check if one of following conditions applies to your situation:

• when using WMS integrated labels, please check if the option 'Save' is enabled in Exact Globe menu System, E-WMS, Labels, for that specific label.
• when printing the label through a specific label shortcut, please check if that shortcut also has the Bartender parameter /S or /XS ("save")
• when printing the label manually from Bartender, make sure you save the label after printing
  
  
• if you make a copy of a Bartender label to create a new label lay-out, make sure you also start with a new sequence range in that new label. Otherwise both the old and new label will print the same sequence.
• if you restore a back-up of Bartender labels, you will also restore the sequence number last used in those back-up files
• Bartender has an option to print multiple identical copies of the same label, so with the same sequence number (which is required if you apply the same label on both ends of a pallet)
  
  
• when using E-WMS 'Generated multi-layer SSCC' SSCC labels, to print labels from the hand terminal while you are picking orders, then E-WMS sequence numbers are used.
  The used sequence numbers are configured in Exact Globe menu System, General, Settings, E-WMS SSCC. It is unlikely that double sequence numbers would be printed from this process,
  unless you would restore an Exact Globe database back-up.
  
  
• when using E-WMS SKU Management to print labels directly from the hand terminal (SKU button), then also E-WMS sequence numbers are used.
  The used sequence numbers are configured in Exact Globe menu System, General, Settings, SKU. It is unlikely that double sequence numbers would be printed from this process,
  unless you would restore an Exact Globe database back-up.
   

Related documents

• Bartender: how to automate label printing with command line parameters
• WMS system menu: Labels