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Exact Synergy Enterprise   
 

Release notes Exact Synergy Enterprise - Product update 500 - Service packs

Besides the new product updates that are released twice a year, every month a new service pack is released. This service pack contains all updates and hotfixes from last period. A service pack also contains all improvements from previous service packs for this product update.

It is recommended that you always update to the new service pack. Besides the improvements made in the service packs, Exact always work on improving the performance and security of the software. 

Below you'll find an overview of all enhancements, grouped by the service pack. Click on a tab to retrieve an overview of the enhancements in that service pack.
The numbers between brackets refer to the internal reference of the improvement.

To check which service pack is installed, you can check the 'ReadMe.txt' file that is located in the root directory of the Exact Synergy Enterprise installation.

You can go to Exact Synergy Enterprise - Product update 500 summary for more release notes. 

Product Name Release Max Tabs Per Line
Exact Synergy Enterprise 264 6
     
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SP Subject Description
500SP17 General information Service pack 17 of product update 500 is available as of 17-11-2023
500SP17 General information Service pack 17 is the last service pack for product update 500
500SP17 General and System An error "Invalid: Release" is shown when trying to download installation file from the Support portal (HF 86.825.276)
500SP17 Projects Improved security when recording hour entries (HF 86.895.780)
500SP17 Finance The symbol "&" was not converted properly when managing invoicing terms (HF 86.845.546)
500SP16 General information Service pack 16 of product update 500 is available as of 4-9-2023
500SP16 General information There are no changes in service pack 16 in comparison to service pack 15. Check the other tabs for the changes in the other service packs.
500SP15 General information Service pack 15 of product update 500 is available as of 7-8-2023
500SP15 CRM Fail to export search result for Accounts to Microsoft Excel (HF 86.596.507)
500SP15 Workflow Possible to hit error while creating multiple requests then browsing (F2) at a field (86.639.787)
500SP15 Payroll Synchronising with Payroll Plus/Loket intregation: When inactive date is empty, the field/block Term.Date in Payroll Plus is filled. (HF 86.625.926)
500SP14 General information Service pack 14 of product update 500 is available as of 3-7-2023
500SP14 CMDM Error message is displayed if you are using SQL 2016 and below (HF 86.543.499)
500SP14 Payroll Make Exact Payroll API filtering compliant to tightening control (HF 86.543.738)
500SP13 General information Service pack 13 of product update 500 is available as of 6-6-2023
500SP12 General information Service pack 12 of product update 500 is available as of 2-5-2023
500SP12 Service Management Solution Error is displayed if the service configuration with two lines have the same item but different serial numbers (HF 86.337.833)
500SP12 Documents Synergy doesn't work if relation is not selected first when creating a document (HF 86.361.526)
500SP11 General information Service pack 11 of product update 500 is available as of 3-4-2023
500SP11 CMDM CMDM invoice debtor is not visible for non-main division (HF 86.209.585)
500SP11 Professional Services Automation Duplicate WIP entries created when there is error in the background job (HF 86.266.043)
500SP11 Exact Lightweight Integration Server Error in ELIS after approving the invoice proposal request when the invoice proposal has multiple HPR with different users (HF 86.240.751)
500SP11 Social Collaboration In Safari the load more for the timeline does not work and the notification list (bell icon) is empty (HF 86.267.447 & HF 86.253.631)
500SP11 Professional Services Automation Incorrect item saved into the submitted HPR through the hour entry page, thus unable to submit hours when there are items with the same description (HF 86.323.035)
500SP11 SOI SOI did not work in a FID environment with SAML authentication (HF 86.249.475)
500SP11 Exact Lightweight Integration Server When installing ELIS a check is performed on the deactivated add-ons/solutions (HF 86.267.433)
500SP10 General information Service pack 10 of product update 500 is available as of 6-3-2023
500SP10 Professional Services Automation Error task created in the PSA process is linked to the wrong person that causes unexpected behaviour in the timesheet leading to wrong payments (HF 86.226.603 and HF 86.240.470)
500SP9 General information Service pack 9 of product update 500 is available as of 7-2-2023
500SP9 Documents After a letter is created from a request a new document is created when you click Close (HF 86.105.143)
500SP9 HRM It could happen that the bank account of an employee was not linked to the correct division (HF 86.119.108)
500SP9 Projects Performance improvement for hour entry (HF 86.082.834)
500SP9 CMDM Synchronisation issue when a administration is excluded in ELIS CMDM solution (HF 86.176.579)
500SP8 General information Service pack 8 of product update 500 is available as of 3-1-2023
500SP8 General and System Improvement for generating portal user passwords (HF 86.097.466)
500SP8 General and System It could happen that it was not possible to update the license when certain language settings were used on the SQL Server (HF 86.106.129)
500SP8 Exact Lightweight Integration Server Update to the Word Merge add-on for the support of sending emails using Exchange Online with OAuth (HF 86.120.450)
500SP8 Professional Services Automation When processing an Hour planning and realization request with half hours, the cost entry could not be registered in Exact Globe+ (HF 86.101.560)
500SP7 General information Service pack 7 of product update 500 is available as of 5-12-2022
500SP7 General and System 15-12-2022 - Microsoft has discontinued the support for Basic authentication in Exchange Online. Changes have been made to Exact Synergy Enterprise to support sending emails via Exchange Online with OAuth. To configure SMTP in Exchange Online you must select the ‘Exchange Online’ option in the ‘Server’ section of the HRM settings in menu Modules > HRM > Setup > General > Settings, and enter the Tenant ID, Client ID, and Client secret that you can obtain from the Azure portal. Read more (HF 86.079.993)
500SP7 MS Exchange server connection If the connection to Exchange Online was idle for more than a hour, the synchronisation from Exchange Online to Exact Synergy Enterprise did not work correctly anymore (HF 86.059.117)
500SP7 Service Management Solution It could happen that the service order in Exact Globe wasn't deleted after deleting the service request in Exact Synergy (HF 86.048.839)
500SP7 Service Management Solution It was not possible to create a service contract document (HF 86.029.138)
500SP7 MS Exchange server connection The Exact exchange migration tool button was not working correctly (HF 86.084.676)
500SP7 Service Management Solution The retrieving of serial numbers for the service management requests caused 100% CPU usage (HF 86.082.685)
500SP6 General information Service pack 6 of product update 500 is available as of 7-11-2022
500SP6 HRM Improved performance when approving hours (HF 85.795.895)
500SP6 HRM Ability to display more than 15 rows for the person's work schedule when working with advanced work schedules (HF 85.948.326)
500SP6 MS Exchange server connection Ability to synchronise requests created from the hour entry page to Microsoft Outlook (HF 85.960.591)
500SP6 General and System An error could appear when performing ESEDBUPGRADE.exe for a database that contains diacritics (HF 85.965.033)
500SP6 MS Exchange server connection Appointment created in Exact Synergy Enterprise will show correctly in Microsoft Outlook due to the daylight savings (HF 85.992.970)
500SP6 General and System Exact Globe offline language files is adjusted for Exact Globe+ product updater (HF 85.990.034)
500SP6 Microsoft Reporting Services Integration It could happen that duplicate scroll bars were displayed (HF 86.041.560)
500SP6 General and System Security improvement for uploading images (HF 85.967.675)
500SP6 CRM When the 'Backoffice item prices' setting is selected, the prices were not visible when creating a quotation (HF 85.975.345)
500SP5 General information Service pack 5 of product update 500 is available as of 3-10-2022
500SP5 General and System Hours with an end time at 24:00 hours weren't displayed when approving hours (HF 85.903.843)
500SP5 Legislation specific NL legislation - The SIVI2022 standard is now supported for ARBO integration (HF 85.866.247/85.916.162)
500SP5 General and System Role based mobile menu was not available (HF 85.858.769)
500SP5 General and System Upgraded the versions of several third party components (HF 85.885.176)
500SP4 General information Service pack 4 of product update 500 is available as of 5-9-2022
500SP4 General information Important: This update contains a database change. After installing this update your database will be updated when opening the database
500SP4 MS Exchange server connection It could happen that an appointment wasn't deleted in Exact Synergy Enterprise after deleting it from Microsoft Outlook (Exchange Online) (HF 85.838.784)
500SP4 Service Management Solution It could happen that the 'Process' button in a service request wasn't immediately active (HF 85.808.771)
500SP4 Workflow Security improvement for the request list widget (HF 85.835.519)
500SP4 CMDM The error "Invalid property _MigrateGP" could appear during the CMDM conversion (HF 85.859.251)
500SP4 General and System The jQuery version has been updated (HF 85.835.046)
500SP4 General and System The Telerik version is updated (HF 85.836.617)
500SP4 HRM Unable to make changes to the employee card if the A/P field is entered, and contract end date and inactive date is entered in the past (HF 85.808.799)
500SP3 General information Service pack 3 of product update 500 is available as of 2-8-2022
500SP3 General information Important: This update contains a database change. After installing this update your database will be updated when opening the database
500SP3 CRM Mail merge functionality removed (HF )
500SP3 General and System An error could appear when disabling TLS1.0 in a FID environment (HF 85.789.511)
500SP3 General and System An error could appear when trying to add a project link to a workspace (HF 85.774.355)
500SP3 General and System Improvement when logging in via FID (HF 85.768.091)
500SP3 Workflow Security improvement with regards to changing information in a request (HF 85.775.882)
500SP2 General information Service pack 2 of product update 500 is available as of 1-7-2022
500SP2 General information Important: This update contains a database change. After installing this update your database will be updated when opening the database
500SP2 Professional Services Automation After editing the data of a child project it could happen that the parent deliverable of that child project was changed (HF 85.687.352)
500SP2 Payroll After selecting a column name when adjusting the payroll data an error could appear (HF 85.663.353)
500SP2 General and System In specific situations an error could appear when creating a new database (HF 85.691.136)
500SP2 Projects In specific situations, the sick value in the 'Schedule and worked hours' SSRS report wasn't displayed correctly (HF 85.706.488)
500SP2 Legislation specific NL legislation - Several improvements to the Arbodienst XML files (HF 85.719.050)
500SP2 Exact Integrator Security improvement for accessing the AccountEI, AddressEI, ContactPersonEI, and ResourceEI entities in new databases (HF 85.693.432)
500SP2 Workflow Security improvement in wflrequest.aspx (HF 85.682.463)
500SP2 Service Management Solution The 'Process' button in a service request wasn't immediately active (HF 85.712.904)
500SP1 General information Service pack 1 of product update 500 is available as of 7-6-2022
500SP1 Professional Services Automation In some situations it was not possible to submit concept hours (HF 85.640.952)
500SP1 Exact Integrator Security improvement for accessing the AccountEI, AddressEI, ContactPersonEI, and ResourceEI entities (HF 85.664.101)
Info   Performing an update of Exact Synergy Enterprise
Info   System requirements for Exact Synergy Enterprise
Info   Overview release notes Exact Synergy Enterprise per product update - English
Info   Overview release notes Exact Globe Next per product update - English
Info   Overview release notes Exact Synergy Enterprise per product update - Dutch
Info   Overview release notes Exact Globe Next per product update - Dutch
 
 
 

     
 Main Category: Attachments & notes  Document Type: Release notes main
 Category:  Security  level: All - 0
 Sub category:  Document ID: 30.725.530
 Assortment:  Date: 17-11-2023
 Release: 500  Attachment:
 Disclaimer