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Error run-time error '0' and "automation error" when starting Pick-IT applications

Problem

Problem

when starting a Pick-IT screen, the application crashes. For example, menu
System/Pick-IT/Scanners/Scanners. The error message is " Run-time error '0' " and
after that: "Automation error" .

Cause

this application or window was started on a second monitor on a dual-monitor system
(so: one PC with two monitors, or a notebook with an extra monitor connected)

Solution

run Exact and Pick-IT only on the primary monitor

     
 Main Category: Attachments & notes  Document Type: Support - On-line help
 Category:  Security  level: All - 0
 Sub category:  Document ID: 19.591.362
 Assortment:  Date: 15-12-2020
 Release:  Attachment:
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