Besides the new product updates that are released twice a year, every month a new service pack is released. This service pack contains all updates and hotfixes from last period. A service pack also contains all improvements from previous service packs for this product update. It is recommended that you always update to the new service pack. Besides the improvements made in the service packs, Exact always work on improving the performance and security of the software. Below you'll find an overview of all enhancements, grouped by the service pack. Click on a tab to retrieve an overview of the enhancements in that service pack. The numbers between brackets refer to the internal reference of the improvement. To check which service pack is installed, you can check the 'ReadMe.txt' file that is located in the root directory of the Exact Synergy Enterprise installation. You can go to Exact Synergy Enterprise - Product update 506 summary for more release notes. Product Name Release Max Tabs Per Line Exact Synergy Enterprise 264 6 Normal Text Normal Back Hover Text Border Tab: Normal Back Tab: Normal Text Tab: Selected Back Tab: Selected Text Tab: Hover Back Tab: Tab Hover Text black white grey White lightgrey black darkgray white grey black SP Subject Description 506SP4 General information Service pack 4 of product update 506 is available as of 10-3-2026 506SP4 General and System Credentials are visible in plain text and not anonymised in Synergy background job (HF 88.686.293) 506SP4 Legislation specific Employee's business email not included in absence report (HF 88.709.382) 506SP4 B2B E-Commerce Portal Empty page shown after completing payment (HF 88.709.984) 506SP4 CRM Error occured when converting an account in Exact Synergy from Prospect to Customer (HF 88.688.975) 506SP4 CRM Hybrid authentication for customer portal login supported (HF 88.699.112) 506SP4 General and System SysConfirm.aspx applies HTML encoding to sanitise all incoming requests (HF 88.695.945) 506SP3 General information Service pack 3 of product update 506 is available as of 4-2-2026 506SP3 Documents Download functionality for document downloader cannot be used on employee portal (HF 88.658.754) 506SP3 E-Commerce B2B Error in electronic payment settings pages for B2B (HF 88.605.664) 506SP3 HRM Error occurs when basic role users create requests (HF 88.668.345) 506SP3 HRM Error occurs when delegating a user (HF 88.650.937) 506SP3 HRM Incorrect absent percentage shown in XML file (HF 88.654.520) 506SP3 General and System Issues when running background jobs (HF 88.657.911) 506SP3 Exact Lightweight Integration Server Message shown when activating ELIS Integrator (HF 88.644.093) 506SP3 HRM Missing cost centre for absences in XML report (HF 88.652.923) 506SP3 E-Commerce B2B Order number not included in the reference sent to WorldLine (HF 88.650.879) 506SP3 CRM Peppol identifier fields added (HF 88.645.158 and 88.645.156) 506SP3 Service Management Solution Service activities are not authorised from Workflow (HF 88.565.704) 506SP3 CRM Some fields in contact person card are not available for EBS licenses (HF 88.637.027) 506SP3 General and System Username login validation of hybrid mode supported (HF 88.642.553) 506SP2 General information Service pack 2 of product update 506 is available as of 12-1-2026 506SP2 Professional Services Automation Cost and invoicing enhanced for WPM (HF 88.614.284) 506SP2 E-Commerce B2B Error in electronic payment settings pages for B2B (HF 88.605.664) 506SP2 Projects Error occurs when the Indirect hours request type is saved as a favourite and an item on the Hours and Costs page is selected (HF 88.607.978) 506SP2 Professional Services Automation Hour approval performance improved (HF 88.614.283) 506SP2 CMDM Incorrect headcount for main division (HF 88.615.116) 506SP2 General and System Issue with Roles & Rights and FID fixed (HF 88.612.827) 506SP1 General information Service pack 1 of product update 506 is available as of 22-12-2025 506SP1 HRM Different mail options in customer card (HF 88.582.789) 506SP1 Exact Lightweight Integration Server ELIS could not connect to the Globe or Synergy endpoint (HF 88.584.141) 506SP1 Professional Services Automation Performance improved for ProTSHourEntry.aspx (HF 88.492.463) 506SP1 SOI Synergy Office Integration cannot be installed (HF 88.543.086 and HF 88.587.555) Info System requirements for Exact Synergy Enterprise Info Overview release notes Exact Synergy Enterprise per product update - English Info Overview release notes Exact Globe Next per product update - English Info Overview release notes Exact Synergy Enterprise per product update - Dutch Info Overview release notes Exact Globe Next per product update - Dutch
Besides the new product updates that are released twice a year, every month a new service pack is released. This service pack contains all updates and hotfixes from last period. A service pack also contains all improvements from previous service packs for this product update.
It is recommended that you always update to the new service pack. Besides the improvements made in the service packs, Exact always work on improving the performance and security of the software.
Below you'll find an overview of all enhancements, grouped by the service pack. Click on a tab to retrieve an overview of the enhancements in that service pack. The numbers between brackets refer to the internal reference of the improvement.
To check which service pack is installed, you can check the 'ReadMe.txt' file that is located in the root directory of the Exact Synergy Enterprise installation.
You can go to Exact Synergy Enterprise - Product update 506 summary for more release notes.