Exact Word Merge Integrator makes use of Windows Services for the merging process. There is no background job needed for the process. The services are installed on the server, running, and waiting for any requests for Word Merge. Whenever a request for merging is initiated, the services will pick up the request and process it immediately.
Word Merge does not require Microsoft Office to be installed on the server.
Note: From product update 262 onwards, the solution will only be supported on Exact Lightweight Integration Server (ELIS), and will no longer be supported on the MSI version. Note that the installation files for the MSI version will no longer be available from this product update onwards. In the case that you decide to continue using the existing solution on the MSI version, the synchronization will remain to work as usual although any issues that may be encountered will no longer be resolved henceforth. Therefore, it is advisable to migrate to ELIS to ensure that the solution will continue to work correctly.
This document describes how to install Exact Word Merge Integrator in the following topics:
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Note: The function rights above are applicable only if the Exclude web services function rights check box is not selected at System ➔ Setup ➔ Web services ➔ Settings. For more information, see Setting up web services.
There are two ways to uninstall Exact Word Merge Integrator.
a) Which version of Exact Word Merge Integrator should I install, the 32-bit or 64-bit version?
It depends on the version of Exact Synergy Enterprise that you have installed. If your version of Exact Synergy Enterprise is installed on the 32-bit environment, then you should install the 32-bit version of Exact Word Merge Integrator. You can install the 64-bit version of Exact Word Merge Integrator only when your copy of Exact Synergy Enterprise is installed in C:\Program Files on the 64-bit environment.
Note: In the 64-bit environment, the 32-bit version of Exact Word Merge Integrator should be used if you have installed Exact Synergy Enterprise in a different location other than C:\Program Files.
You can find both installers (ExactWordMerge x86.msi (32-bit) and ExactWordMerge x64.msi (64-bit)) in the cab folder of the Exact Synergy Enterprise installation folder. Otherwise, you can directly download these from Exact Synergy Enterprise. Go to Modules ➔ System ➔ Setup ➔ Other, and then select either Installation: Exact Synergy Enterprise Word Merge (32-bit) or Installation: Exact Synergy Enterprise Word Merge (64-bit).
b) How can I resolve the following error that is displayed in the error log?
[ERROR] The HTTP request is unauthorized with client authentication scheme 'Negotiate'. The authentication header received from the server was 'NTLM'
To solve the error, disable the loopback check in the registry, as explained in the following steps:
For more information, see Authentication problems by using of NTLM.
c) Can I create a backup of the configuration file to the same folder before making changes?
It is not advisable to create a backup of the configuration file in the same folder. This is because it will affect the configuration of the services. It will be more advisable to create a backup in another location.
d) Do I need to open any specific network port to use Exact Word Merge Integrator?
If you have installed Exact Word Merge Integrator according to the instructions above, no additional port is required. However, if the Word Merge Windows service is installed on another server, port 8000 (HTTP) must be open to allow access to the service.
e) Is it mandatory to configure the IIS virtual directory for Exact Synergy Enterprise in order for Exact Word Merge Integrator to work properly?
No, the URL for Exact Synergy Enterprise is automatically retrieved and used by Exact Word Merge Integrator. Hence, the virtual directory is not mandatory.
f) Are there any known conflicts between Exact Integrator and Exact Word Merge Integrator?
None whatsoever, you can install Exact Integrator and Exact Word Merge Integrator on the same machine.
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